Job Description

Who We Are



For more than 130 years, The Salvation Army has served people in need in communities across Canada and Bermuda. Building on our roots as a world-wide Christian church, each year we help more than 2 million people, providing necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging needs and live out our mission, vision and values of hope, service, dignity and stewardship. As a faith- and values-based organization, we hire and serve people of all backgrounds and walks of life - there is a place for everyone to belong here.
Mission Statement



The Salvation Army exists to share the love of Jesus Christ, meet human needs and be a transforming influence in the communities of our world.
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POSITION PURPOSE SUMMARY:

Kettle Coordinator II position is a short-term contract position. The incumbent is

responsible for oversight of several Christmas Kettle locations in a given geographical

zone area. Zone locations include shopping malls, grocery stores and retail outlets.

ACCOUNTABILITIES:

The incumbent may perform all, some, or similar range of duties.

Attend a day of training/orientation on The Salvation Army and the Christmas Kettle

Campaign

Provide support in getting Kettles to zone locations prior to volunteer arrival at

Campaign onset

Ensure all Kettle shifts are filled and Kettles are delivered to secure location before the

start of Kettles

Communicate daily issues and supply deficiencies to City/Assistant Coordinator Orient and remind volunteers on proper Kettle handling and duties as required Supervise, support and assign (as required) Kettle Volunteers throughout the

Campaign

Participate in the recruitment of new volunteers Visit locations during shift changes and intermittently Communicate daily with parties involved Ensure timesheets and mileage reports are submitted accurately and timely (weekly

basis)
Remain at the Kettle for the full shift (until relieved), ensuring security of donations

received.

Respond to questions/queries from potential donors regarding SA ministries and

programs.

Perform other work-related duties as assigned.

FINANCIAL AND MATERIAL MANAGEMENT:

Collect donations and petite cash and ensure donations are always kept secure.

The above responsibilities must be discharged in accordance with The Salvation Army's

Mission Statement, in a professional manner, upholding our code of conduct.

WORKING CONDITIONS:

Work environment is typically in malls/stores Standing for long periods will be required and exposure to cold weather
EDUCATION, EXPERIENCE AND QUALIFICATIONS:

Willingness to develop an understanding and support for the mission and purpose of

The Salvation Army in Canada and its implications as related to position responsibilities.

Work in compliance with OH&S Act and Regulations and abide by The Salvation

Army's health and safety policies and procedures.

Alternative combination of education and Experience may be considered.
Education, Qualifications and Certifications:

Some high school coursework, completion of high school is an asset

Experience:

One year of related experience or working in customer service Money handling experience is an asset Related experience is an asset Ability and willingness to undergo applicable screening and background checks successfully that are satisfactory to The Salvation Army, in its sole discretion (i.e., The Salvation Army Abuse Registry) and provide an original copy of a Background Check screening.

Skills and Capabilities

Valid driver's license and a reliable vehicle required Excellent communication and

interpersonal skills

Enthusiastic Team Player with excellent communication and interpersonal skills Able to lift 9 to 12 kgs (20 - 25 lbs) Strong customer service skills; enjoy liaising and working with people of all ages and

abilities

Willingness to be flexible and work well under pressure with daily timelines and

changing priorities

Ability to maintain strict confidentiality in the handling of donor, volunteer, and

organizational information
Compensation:

The target hiring range for this position is 18$

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role
Compensation:
The target hiring range for this position is $16.50 to $18.59 with a maximum of $22.31.
Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.
The Salvation Army will provide reasonable accommodation upon request. Please email Recruitment.Accommodations@salvationarmy.ca if you have a need for any accommodation and we will be pleased to discuss this with you.