Job Description

Job Summary:

We are seeking a compassionate, experienced, and organized Kennel Manager to oversee day-to-day operations at our dog boarding facility. The Kennel Manager will ensure a safe, clean, and comfortable environment for all canine guests and will lead a team of kennel attendants, and support staff. This role requires hands-on involvement with dogs, clients, and staff to maintain high standards of animal care and customer service.

Key Responsibilities:

Daily Operations:

Supervise daily kennel activities, including feeding, exercise, and playtime schedules, as well as cleaning and sanitizing routines.

Client Relations

: Serve as the main point of contact for clients and supervise staff, handling bookings, answering inquiries, addressing concerns, and providing tours of the facility.

Staff Management

: Recruit, train, and supervise kennel staff, and other team members. Ensure all team members follow proper handling, safety, and care protocols.

Inventory Management:

Order and maintain supplies such as food, bedding, cleaning products, and other essentials, ensuring adequate stock levels.

Facility Maintenance:

Ensure the kennel facility is kept clean, organized, and in good repair, coordinating maintenance needs as necessary.

Emergency Protocols:

Develop and enforce protocols for handling emergencies, such as animal health issues, severe weather, or facility incidents.

Marketing & Social Media:

Implement marketing campaigns to attract new clients and retain existing ones. Respond to comments, messages, and reviews to foster a positive online community. Coordinate promotions and seasonal campaigns, such as holiday specials or discounts, in collaboration with the management team.
2 weekends a month for availability - 3-4 hours shifts

Qualifications:

- Proven experience working in a manager role.
- Strong organizational and time-management skills, with the ability to handle multiple priorities effectively.
- Excellent interpersonal and communication skills for working with clients, team members, and vendors.
- Physical ability to handle and care for dogs of all sizes, including walking, lifting, and restraining as needed.

-self motivated and goal orientated

Preferred Skills:

- Knowledge of kennel management software - Gingr
- Experience with dog training or behavior assessment
- Background in animal health or veterinary assistance

-Previous Kennel experience an asset

Job Type: Part-time

Pay: From $23.00 per hour

Expected hours: No more than 20 per week

Application question(s):

Would you rather spend a year traveling the world or a year working at a job you love?
Experience:

Customer service: 1 year (required) Leadership: 1 year (required) Time management: 1 year (required)
Work Location: In person

Application deadline: 2024-12-20