Job Description

Position Title:

Kenhte:ke Victim Services Support Worker

(New Position)

Posting Type:

Internal/External

Program:

Enyonkwa'nikonhriyo:hake (Good Minds)

Location:

Tyendinaga Mohawk Territory, ON

Position Type:

Full Time

Duration:

Permanent Position

Posting Closes/Deadline:

September 1, 2025, at 11:59 p.m.

Tentative Interview Dates:

TBD

Salary Range:

Pay Grade Level H2 (Salary Range $27.60/hour - $29.87/hour)

About Us:

Mohawks of the Bay of Quinte (MBQ) is a vibrant First Nation community located on the beautiful shores of the Bay of Quinte. We are located approximately 20 minutes from Belleville, ON and centrally located between Toronto and Ottawa. There are approximately 11,000 registered members with approximately 2200 residing in Tyendinaga. MBQ is an employer that prides itself on diversity and fairness, providing a progressive working environment that fosters culture, positivity, and growth.

Position Summary:

The Kenhte:ke Victim Services Support Worker will provide Kenhte:ke urgent support to victims / witnesses of crime and their families as well as community members experiencing distress. The Victim Support Worker will provide services meant to minimize the impact of crime and trauma of victims and assist in their recovery. The Victim Services Support Worker will also provide urgent same day services to community members in distress according to service criteria. This position will support victims who choose not to report, as well as those who do report a crime. This position will support community members in crisis and navigating the impacts of substance use and co-occurring disorders.

The Kenhte:ke Victim Services Support Worker will collaborate closely with the Kenhte:ke Victim Services Coordinator to deliver a 24-hour support program that is comprehensive, culturally competent, trauma-informed and meet the needs of victims / witnesses of crime, crisis and/ or traumatic events in Tyendinaga, and is part of the services offered by the Enyonkwa'nikonhriyo:hake Interdisciplinary Team. The program is staffed with a combination of Enyonkwa'nikonhriyo:hake Team members and community volunteers.

Reporting:

The Kenhte:ke Victim Services Support Worker will report to the Enyonkwa'nikonhriyo:hake Program Manager.

Requirements:

Bachelor's degree in social work or human services, or related field and a minimum of 2 years' experience delivering direct support services (to Indigenous individuals who are 18 and above, whose primary concern is addiction is preferred)

A combination of education, community learning, professional experience, and training may be considered.

Ability to register with a relevant professional body (e.g., College of Social Workers or equivalent) is preferred

Certification in addictions counseling is an asset.

Experience working in Indigenous communities is preferred

Must provide a clear VSC (documentation will be required if successful applicant)

Clear abstract, valid G license, own vehicle and insurance (documentation will be required)

First Aid and CPR an asset (must be willing to take the training)

Flexible schedule to accommodate after hours programming as required and attend meetings or training

Knowledge, Skills and Abilities:

Excellent proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook, and database applications).

Strong understanding of the impact of crime.

Excellent verbal and written communication skills.

Ability to foster a collaborative, supportive team environment, modeling teamwork and direct communication.

Strong interpersonal skills to work with external agencies and community organizations.

Active listening and empathy to understand the needs of participant's team members, and the community.

Decision-making and problem-solving skills for crisis management and complex participant cases.

Demonstrated high degree of personal insight, personal wellness, compassion and well-developed professional boundaries.

Excellent verbal and written communication skills.

Active listening and empathy to understand the needs of participants, team members, and the community.

Excellent time management and organizational skills to manage multiple responsibilities.

Attention to detail in maintaining documentation, regulations compliance, and reporting.

Ability to adapt to changing participant needs, community dynamics, and team requirements.

Ability to work collaboratively with the Victim Services Support Case Manager, and the overall program team.

Truth and Reconciliation Calls to Action

Intergenerational Trauma and other impacts of colonization for Indigenous Peoples

Demonstrated knowledge of mental health and addiction systems, issues and health promotion principles.

Understanding of Indigenous Social Determinants of Health

Must have or be willing to develop working knowledge of issues impacting the Mohawks of the Bay of Quinte Community.

Proven experience in trauma-informed care, harm reduction, and wholistic treatment approaches is an asset.

Experience with crisis intervention, participant treatment planning and multidisciplinary teamwork is an asset,

Experience in fostering a community-based approach to care, including involving families and community members in the healing journey is an asset.

Behavioural Competencies:

Honest and trustworthy

Respect for confidentiality with a high sense of integrity

Respectful of others and possess cultural sensitivity

Display professional demeanor

Build strong relationships and be approachable

Demonstrate sound work ethics and positive team attitude

Must be empathetic and non-judgmental.

Application Process:

If you are interested in this opportunity and possess the above list of qualities and requirements, please forward your resume and cover letter via mail, email, fax or in person to:

By Mail: Mohawks of the Bay of Quinte By Fax: 613-396-3627

24 Meadow Drive

Deseronto, ON K0K 1X0 By Email: careers@mbq-tmt.org

ATTN: Careers

For more information or a detailed job description, please contact Human Resources at (telephone) 613-396-3424 or (email) careers@mbq-tmt.org or to find out more about Mohawks of the Bay of Quinte, please visit our website at www.mbq-tmt.org

Internal Postings are for members of MBQ or active employees only

MBQ is grateful for all who show interest in joining our team and take the time to apply, however, only those chosen for an interview will be contacted

Late applications will not be considered

MBQ is an equal opportunity employer, as well, MBQ references Canada's Aboriginal Employment Preferences Policy

Job Types: Full-time, Permanent

Pay: $27.60-$29.87 per hour

Benefits:

Employee assistance program On-site parking Paid time off
Work Location: In person