Job Description

Kelowna Bike Rentals Kiosk Attendant

Kelowna Bike Rentals is providing inclusive opportunities for outdoor recreation while creating meaningful impact within the local community with 100% of profits going back into two local charities: Elevation Outdoors and CRIS programs.

ROLE DESCRIPTION:

The primary role is focused on supporting Kelowna Bike Rentals in Partnership with Elevation Outdoors and CRIS Adaptive Rentals. This role will be responsible for customer service, checking bikes in and out, basic maintenance/safety checks on all equipment, managing rentals, and briefing customers on how to use the equipment as well as the safety protocols they will need to adhere to. Staff will also be involved in inventory management, bookings, and customer service follow up. This will provide an opportunity to learn about both able bodied and adaptive recreation equipment and support the clients as they learn how to use it.

DUTIES:

Provide customer service to all equipment rental customers Set up and close down of rental operations daily Working with POS systems to accept payment for rentals Provide customers with introduction to all equipment and cover basics of how to operate safely Act as an ambassador for Elevation Outdoors and CRIS to customers and members of the public Following proper procedures and documentation for all rentals and returns, including collecting customer feedback Basic maintenance on all equipment after training Working with volunteers, staff, and customers of all abilities Other tasks as needed to support the organizations

OUR IDEAL CANDIDATE POSSESSES SOME OR ALL OF THE FOLLOWING:

Excellent verbal and written communication Great customer service Experience with software systems Able to work independently or as a member of a team Available for weekday and weekend shifts Basic cycle repair and maintenance skills are an asset

ELIGIBILITY:

Be between 15 and 30 years of age at the start of the employment

; (Criteria of the Federal Government Youth Employment funding stream)

Be Canadian citizens, permanent residents or persons to whom refugee protection has been conferred

under the Immigration and Refugee Protection Act;and

Be legally entitled to work in Canada

under relevant provincial/territorial legislation and regulations

Clean criminal record check

WAGE:

$21/ hour

POSITION:

Full time (35 - 40 hours per week), Contract - Canada Summer Jobs *Dependent on confirmation and approval of funding

START DATE: May 5th

*Dependent on confirmation and approval of funding

END DATE: Sept 1st

ELIGIBILITY:

Be between 15 and 30 years of age at the start of the employment; (Criteria of the Federal Government Youth Employment funding stream) Be Canadian citizens, permanent residents or persons to whom refugee protection has been conferred under the Immigration and Refugee Protection Act;and Be legally entitled to work in Canada under relevant provincial/territorial legislation and regulations

EOE - Equal Opportunity Employer:

Senior Management has the ability to alter components of this job description to accommodate the successful candidate insofar as accessibility and/or inclusion and equity.

APPLICATIONS:

Submit complete resume

with two references

A

cover letter

explaining: (if applicable) Relevant outdoor work experience, skills, and qualifications Previous experience working with persons with disabilities Customer service skills and experience

Application deadline: April 18th, 2025

We thank all applicants for their interest and will only respond to complete applications.

Responses regarding the status of your application will be given within two weeks of submission.

Job Types: Full-time, Fixed term contract, Seasonal
Contract length: 8-10 weeks

Pay: $21.00 per hour

Shift:

8 hour shift
Work days:

Monday to Friday Weekends as needed
Application question(s):

Does the following apply to you (Government of Canada "Canada Summer Jobs" eligibility criteria):
-You are between the ages of 15 and 30 (*must be under 30 at the start of the employment contract)
-You are a Canadian citizen, permanent resident, or person to whom refugee protection has been conferred under the 'Immigration and Refugee Protection Act' for the duration of the employment
-You have a valid social insurance number at the start of employment and are legally entitled to work in Canada in accordance with relevant provincial or territorial legislation and regulations

Work Location: In person

Application deadline: 2025-04-18