Job Description

At Roofr, we're obsessed with our customers. We constantly gather feedback to shape, prioritize, and launch the products they truly need. That's what makes Roofr's CRM special. We started by building essential sales tools like aerial roof measurements and digital sales proposals. But when our customers asked for a simple, affordable way to manage and scale their entire businesses, we listened. So, we created a CRM that connects these solutions--along with payments, material ordering, and more--into a seamless, powerful platform. With a clear roadmap ahead, we're excited to continue expanding and leading the market with innovative products.



We have an amazing culture, strong financials, and best-in-class company metrics. It's an exciting time to be part of an extraordinary startup that is already successful, yet still early enough to offer its team significant growth, equity, and the opportunity to make a real impact.


We are looking for a Junior Training and Enablement Specialist to support our Enablement team in ensuring the Revenue team is up to date on Roofr product releases, roofing industry knowledge, sales best practices, and more. As an essential member of the team, you will play a key role in keeping the Revenue team knowledgeable and equipped to hit their goals. If you're passionate about enabling teams to succeed and making an impact, this is an exciting opportunity to make a significant impact within our organization.


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What you'll get to do:

Deliver Results:

Collaborate with the Revenue Team to plan, design, and implement training programs that address product, industry, and ad-hoc knowledge gaps. Accountable for driving continuous improvement in training effectiveness and team performance.

Organize & Facilitate Training:

Plan, schedule, and execute high-quality, engaging live training sessions. Provide ongoing support for the Revenue Team by acting as the go-to resource for training on product and industry-related topics.

Consultation & Stakeholder Engagement:

Serve as an internal consultant during meetings, identifying knowledge gaps and providing guidance on training and enablement needs. Advise stakeholders on best practices for enablement programs and operational needs. Assist with administering training needs assessment and gap analysis.

Administer Learning Tools:

Manage users, permissions, content, and organizational charts in the company's LMS and knowledge base tools (Tovuti, Guru). Ensure smooth day-to-day operations of the learning platforms.

Content Creation:

Author and update learning materials including text docs, videos, animations, and other multimedia content. Use video editing software and LMS authoring tools to create dynamic, engaging resources for the team.

Content Management & Quality Control:

Regularly vet, fact-check, and update existing learning materials to keep content current and relevant as product features and industry standards evolve.

Foster a Learning Culture:

Stay up-to-date with Roofr's new features, tech stack updates, and industry trends to ensure we lead by example, encouraging a culture of continuous learning within the organization.

Onboarding & New Hire Support:

Assist with the onboarding experience for new hires in the Revenue Team, ensuring a smooth and welcoming transition. Provide regular check-ins, live training sessions, and coaching to ensure new hires are set up for success.
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What you'll bring to the role:

Experience:

1-2 years of experience in a learning, enablement, or training role (preferred, but not required).

Skills:

+ Strong written and verbal communication skills. + Proficient in content creation tools such as text documents, video editing software, animations, and LMS platforms (experience with Tovuti and Guru is a plus).
+ Ability to multitask, prioritize, and manage multiple projects at once.

A passion for continuous learning and personal development.
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Knowledge:

+ Familiarity with training needs assessment and gap analysis.
Knowledge of learning management systems and knowledge base tools (preferred, but not required).
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Personality:

+ Organized, detail-oriented, and proactive. + Friendly and approachable with a passion for helping others succeed.
+ Strong problem-solving and critical-thinking abilities.
+ An engaging orator with a natural ability to explain complex ideas clearly.

What we offer:

When you join our team, you're not just accepting a job. You're making a career move. Here's how we'll support you in doing some of the most impactful work of your career:

? Vacation/Paid Time Off:

1st week of employment is mandatory PTO! Start your journey with Roofr by decompressing and recharging - we will see you in week 2! 1 Friday off per month (we call those our laundry days!) Company wide paid shutdown for the week between Christmas and New Years Flexible time off 80% employer paid benefits RRSP/401k match Generous Parental Leave policy

Perks:

We host 2 retreats per year and great team building activities Ample learning and development opportunities to continue growing your career Home office setup stipend Internet and phone allowance Remote first culture Weekly Friday paydays!

At Roofr, we celebrate individuality and uniqueness. Roofr is proud to be an equal opportunity employer. We are committed to building an organization that empowers inclusion and diversity. We encourage candidates and employees to be true to themselves and express all aspects of their identities. We believe that the convergence of fresh perspectives and experiences from all walks of life is what makes our product and culture so great. We do not discriminate against employees based on race, color, religion, sex, national origin, gender identity or expression, age, disability, pregnancy (including childbirth, breastfeeding, or related medical condition), genetic information, protected military or veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site (

https://boards.greenhouse.io/roofr

). Please be cautious of job offers that come from non-company email addresses (@roofr.com), instant messaging platforms, or unsolicited calls.