Job Description

Intelcom | Dragonfly
With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

A Strategic Role at the Heart of Logistics
Responsibilities:Server Management: Install, configure, and maintain servers (Windows, Linux). Security Updates: Apply updates and security patches.

User Support:Respond to technical support requests from users. Resolve system and network issues. Train users on best practices and new features.

IT Security:Manage user access and permissions.

Backup and Recovery:Plan and execute regular data backups. Restore data in case of loss or corruption. Regularly test recovery procedures.

Documentation:Create and maintain system and procedure documentation. Write reports on incidents and technical interventions. Update user manuals and training guides.

Collaboration:Work closely with development and network teams. Participate in project meetings and provide updates on system status. Contribute to continuous improvement of IT processes.

Requirements:
Education:Degree in Computer Science, Computer Engineering, or a related field. 1+ years of experience in a similar role. Previous experience in system administration (internships, academic projects, previous jobs).

Required Skills:In-depth knowledge of Windows and Linux operating systems. Experience with virtualization tools (Cloud Azure, Hyper-V). Scripting skills (PowerShell, Bash). Excellent problem-solving skills. Ability to work under pressure and manage multiple tasks simultaneously. Good communication and customer service skills.

Why Join Us?
At Intelcom | Dragonfly, you'll thrive in a flexible and stimulating environment, surrounded by passionate talent. You'll also enjoy a wide range of benefits:On-site gym with a personal trainer Employer-provided lunch of your choice Comprehensive group insurance Group RRSP plan Wellness days Partial reimbursement for public transportation Employee Assistance Program

...and much more.

Diversity & Inclusion
At Intelcom | Dragonfly, we move forward guided by strong values: collaboration, innovation, excellence, and responsibility.
We embrace diversity, ensure equity, and foster a true sense of belonging.
Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.