Job Description

Job description
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DEPARTMENT: Food and Beverage


REPORTS TO: Food and Beverage Supervisor


POSITION: Junior Server


JOB SUMMARY: The responsibility of a Junior Server is to assist in providing professional and friendly food and beverage service to our guests.


ACCOUNTABILITIES: The Junior Server must ensure that guests feel welcome and comfortable;



They must ensure that guests are served in a quick, efficient and courteous manner consistent with hotel procedures


EDUCATION & EXPERIENCE:


• Previous experience as a food and beverage junior server/ busser or host in a similar environment


• Responsible beverage certification preferred.


TOOLS & EQUIPMENT:


• Wine opener, computer system, calculator, vacuum, hot plates, coffee and espresso machines, juice machines, credit card reference checking systems.


PHYSICAL REQUIREMENTS:


• Long hours are sometimes required.


• Medium work - Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects.


MENTAL REQUIREMENTS:


• Must be able to convey information and ideas clearly.


• Must be able to evaluate and select among alternative courses of action quickly and accurately.


• Must maintain composure and objectivity under pressure.


• Must have the ability to assimilate complex information, data, etc. from disparate sources and consider, adjust, or modify to meet the constraints of the particular need.


• Must be effective at listening to, understanding, and clarifying the concerns and issues raised by co-workers and guests.


• Must be able to work with and understand financial information and data, and basic arithmetic functions.


OTHER ABILITIES, SKILLS, KNOWLEDGE:


• Knowledge of sanitation policies required.



DUTIES & FUNCTIONS


ESSENTIAL:


• Approach all encounters with guests and employees in a friendly, service oriented manner.


• Responsible for assisting servers in bussing, resetting, cleaning and maintaining all restaurant activities.


• Efficiently run food and beverage to tables in a timely manner


• Ensure customers are satisfied with their dining experience and report any comments or concerns they have to the Food & Beverage Supervisor/Manager


• Process guest checks in a timely and efficient manner when needed


• Have full knowledge of entire menu, as well as daily specials, desserts, etc..


• Keep an accurate record of all checks and reconcile cash with total sales at the end of shift.


• Maintain regular attendance in compliance with hotel standards, as required by scheduling which will vary according to the needs of the hotel.


• Maintain high standards of personal appearance and grooming, which include wearing the proper business attire and nametag when working.


• Comply at all times with Hotel standards and regulations to encourage safe and efficient hotel operations.


MARGINAL:


• Keep dining area / workstations and In Room Dining workstations clean at all times.


• Clear all trays from guestroom floors and service areas.


• Other duties as required.



Job Types: Fixed term contract, Seasonal



Contract length: 3-4 months



Pay: $15.30 per hour



Additional pay:




• Overtime pay
• Tips





Benefits:




• Flexible schedule
• On-site parking





Flexible language requirement:




• French not required





Schedule:




• Day shift
• Evening shift
• Morning shift
• Night shift
• Overtime





Work Location: In person