Job Description

•Junior Project Manager - Restoration•
PuroClean Restoration is seeking a highly motivated, results oriented leader with Restoration project management experience , or a knowledgeable leader who has just started exploring going into Project Management, to join our team as Junior Project Manager.

Position Overview:

The Junior Project Manager responds rapidly and efficiently to residential and commercial insurance losses on the North Shore, Burnaby and Vancouver areas. The successful candidate will be a leader within the organization and is accountable for the achievement of sales, performance and customer experience goals. As Junior Project Manager, you will spend a good deal of time in the field to see your projects are properly completed. This position is based out of our Burnaby location.

Responsibilities

• Attend new claims and inspect progress and work quality throughout the project lifespan. Personal Protective Equipment is available for use and at times is mandatory Complete scoping, sketching, estimating, job costing, coordinating of resources and communicating with insured and adjusters for residential and commercial mitigation and reconstruction
• Educate the client on the process of the timing of service delivery and realistic expectations for contents, emergency work, abatement and repairs
• Ensure industry KPIs are met or exceeded
• Liaise with appropriate departments and sub-trades to ensure that work is completed on time, on budget and meets PuroClean quality standards
• Liaise with appropriate departments, sub-trades, homeowners and adjusters of the status of work. Inspect progress and work quality throughout the project lifespan
• Work with assigned Project Coordinator to ensure all administrative aspects of the jobs are performed in a timely and accurate manner
• Work with appropriate resources to ensure that invoices are paid in a timely manner at an acceptable margin
• Deliver exceptional customer service to insurance stakeholders, homeowners and property managers. Be proactive in resolving customer service issues
• Build and maintain relationships by meeting adjusters on jobs, providing timely and accurate estimates and billings, networking and attending industry meetings. Generate new leads through relationships with adjusters and project managers
• Have flexibility to respond to 24 hour emergency restoration and mitigation calls when participating on on-call rotation

Experience:

• Excellent Restoration Industry knowledge or entry level experience in Restoration Project Management
• IICRC Certified - WRT, FSRT, AMRT (very beneficial)
• Xactimate and Xactanalysis experience
• Proficient in MicroSoft Office, Encircle and DocuSketch (Restoration Manager knowledge would be an added bonus)
• Knowledge of both Commercial and Residential construction
• Working knowledge of insurance industry
• Strong planning and organizational skills
• Excellent communication and presentation skills
• Goal oriented, strong values
• Customer focused
• Valid BC driver's license required

Work remotely

• No

Job Types: Full-time, Permanent

Pay: $60,000.00-$70,000.00 per year

Benefits:

• Extended health care

Flexible language requirement:

• French not required

Schedule:

• Monday to Friday
• On call

Work Location: In person