Job Description

Essential duties:

-Assist all customers (retail and shop) in selecting required parts in a friendly, professional, and efficient manner

-Inform customers of companion part requirements and specials, and ensure that the customer us exposed to the full product line

-Answer phone calls, providing price quotes and other information and providing a high level of service

-Notify the service adviser and the customer when special ordered parts have been received

-Help put away and process orders

Look up and sell parts to all customers:

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Shop, over the counter, wholesale, and by phone -Follow up with wholesale customers on possible sales

-Follow up on back ordered parts

-Pull and fill orders from stock

-Provide high level service to internal and external customers

-Keep front and rear counter areas clean and uncluttered

-Keep current on new products and product updates

-Maintain professional appearance and adhere to company dress code

Picks up and delivers parts and equipment to customers, satellite stores, wholesale accounts, and vendors. Checks with the parts manager, wholesale representative, inventory control administrator, parts counter people or shipping and receiving clerk before leaving to coordinate any last-minute pick-ups or deliveries. Checks with the body shop each day to determine immediate parts needs. Delivers parts to body shop when needed and distributes to appropriate body technicians. Verifies that invoice matches purchase order for each pick-up. Checks payments received with the invoices for each delivery. Keeps an accurate log of daily deliveries and pick-ups. Requests recipient's signature on each delivery entry. Unloads truck each night. Turns in all paperwork and undelivered parts. Handles basic maintenance of the truck including filling tank with gas, checking oil, keeping it clean and making sure required inspections are performed. Advises parts manager if delivery trucks need major repairs and maintenance. Helps maintain the professional appearance of the parts department. Assists service department as needed with attendant responsibilities of managing the drop-off and pick-up of customers' cars. Helps with stocking and posting orders when they arrive to expedite delivery to shop technicians and wholesale accounts. Maintains professional appearance. Other tasks as assigned.
Require driver's license abstract

Job Type: Full-time

Pay: $17.60-$18.75 per hour

Benefits:

Dental care Flexible schedule Life insurance On-site parking Store discount Vision care
Work Location: In person