Job Description

About the Role

PCTECH is a long-established IT services company supporting small and mid-sized businesses. We are hiring a

Junior IT Support Technician

for candidates

early in their IT career

. This role offers hands-on field experience with guidance and mentoring from senior technicians.

Note:

Frequent travel across the Lower Mainland is required. Candidates must have a

dedicated personal car

and

reside locally or within reasonable commuting distance

.

Key Responsibilities

Provide onsite and in-shop technical support Troubleshoot Windows PCs, software, and peripherals (Mac experience is an asset but not required) Assist with malware removal, system setups, and upgrades Support Microsoft 365, email, and internet issues Install and replace PCs, printers, network equipment, and Wi-Fi devices Document work in service reports

Perform tasks primarily during business hours, with occasional evening or urgent support as needed

Requirements

IT diploma, A+ certification, or 6-12 months of hands-on IT experience Basic knowledge of Windows, Office applications, and networking concepts Comfortable interacting with clients and following procedures Valid BC driver's license

Dedicated personal car required for daily work travel

What We Offer

Structured onboarding and mentoring Clear growth path to higher-level roles, with

opportunities for wage increases after 12 months based on performance

Vehicle allowance and company-provided mobile phone

Mileage reimbursement at $0.50 per km for work-related travel

Exposure to real business IT environments
How to Apply

Email your resume and a brief PDF cover letter.

Please stated expected salary range based upon your experience.
No phone calls or walk-ins, please. Only shortlisted candidates will be contacted.

Job Type: Full-time

Pay: $20.00-$23.00 per hour

Application question(s):

Is it a BC Driver's License? Please state expected hourly Salary Range between $20 - $23.
Licence/Certification:

Driving Licence (required)
Location:

Lower Mainland, BC (required)
Willingness to travel:

75% (required)
Work Location: On the road