Job Description

Junior Business Development Manager - Robotics & R&D Solutions

Date posted: Dec 15, 2025
Pay: $18.00 - $22.00/hr
Location: Ottawa, ON (In-office / Hybrid)
Job Type: Full-time, Permanent

About the Job

InDro Robotics is expanding our commercial team to support the growing demand for our robotics platforms, R&D services, and online component store. We are seeking a Junior Business Development Manager who is motivated to build long-term customer relationships while actively generating new business opportunities.

This role is split approximately 50% outbound business development and 50% client success and account support. You will be responsible for initiating contact with prospective customers through targeted outbound email campaigns, qualifying inbound and outbound leads, and ensuring existing customers receive a high-quality experience after purchase.

You will support sales efforts across multiple business lines, including:

Online robotics and electronics components Custom R&D and engineering services Industrial and research-grade robotic platforms
This is an excellent opportunity for someone early in their career who wants exposure to technical sales, customer success, and the commercial side of advanced robotics.

About the Company

INVENT. ENHANCE. DEPLOY.
Founded in 2014, InDro Robotics is a rapidly growing robotics R&D company focused on building advanced autonomous systems and enabling robotics innovation across multiple industries. Based at Area X.O in Ottawa, InDro works with government, enterprise, academic, and industrial partners to develop, test, and deploy cutting-edge robotics technologies.

Our business spans product sales, custom R&D programs, and an online component store supporting engineers, researchers, and integrators worldwide.

About the Team

You will work closely with InDro's engineering, operations, and leadership teams, supporting both new and existing customers. Our team values clear communication, accountability, and a customer-first mindset. This role provides hands-on exposure to real customers, real technology, and real business outcomes.

About You

You will enjoy this role if you are organized, proactive, and comfortable communicating with customers by email, phone, and video call. You are curious about technology, enjoy learning new products quickly, and take pride in helping customers succeed after the sale.

This role is ideal for someone who wants to grow into a Business Development or Account Management career within a high-technology environment.

Primary Responsibilities

Business Development (Approx. 50%)

Execute targeted outbound email campaigns to generate new sales leads Qualify inbound and outbound leads and route opportunities appropriately Support sales efforts for the online component store, R&D services, and robotics platforms Maintain accurate CRM records and track lead progression Assist with proposal preparation, quoting, and follow-ups
Client Success & Account Support (Approx. 50%)

Act as a primary point of contact for customers after purchase Support customer onboarding and post-sale communication Coordinate internally with engineering, operations, and logistics teams to resolve customer issues Track customer satisfaction and identify upsell or expansion opportunities Help ensure repeat business and long-term customer relationships
Required Skills & Experience

Bachelor's degree in Business, Engineering, Marketing, or a related field (or equivalent experience) 1-3 years of experience in business development, sales, customer success, or account support Strong written and verbal communication skills, particularly for email outreach Comfortable working with CRM tools, spreadsheets, and basic sales reporting Highly organized with strong attention to detail Ability to manage multiple customer conversations simultaneously
Nice to Have

Experience selling or supporting technical, industrial, or engineering products Familiarity with robotics, electronics, or automation markets Experience supporting e-commerce or online product sales Exposure to B2B sales environments Interest in developing long-term client relationships rather than transactional sales
Desired Soft Skills

Strong customer-first mindset Professional and confident communication style Ability to prioritize tasks and manage time effectively Comfortable working in a fast-moving, R&D-driven environment Willingness to learn technical products and ask questions
Benefits

Casual dress Company events Dental care Vision care Extended health care Flexible schedule On-site parking Paid time off Stock options
Additional Details

Schedule:

Monday to Friday - 37.5 hours per week
Work Location:

In person / Hybrid - Ottawa, ON
Language Requirement:

French not required
Education:

Bachelor's Degree preferred
Job Types: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Dental care Discounted or free food Stock options Vision care
Ability to commute/relocate:

Nepean, ON: reliably commute or be willing to relocate with an employer-provided relocation package (required)
Experience:

relevant: 1 year (preferred)
Location:

Nepean, ON (preferred)
Work Location: In person