Job Description

Think Tech \xe2\x80\x93 Junior Business Analyst

About ThinkTech

ThinkTech is a leading Digital Transformation Services company. Our experienced and full-service team has delivered over a thousand projects, including: Marketing & Sales Automation, Cloud Solutions, Web Development & Maintenance Services, SEO Services, Google and Social Media Marketing, and CRM Implementation Services.

ThinkTech has been providing service to businesses around the world, and cater to the following sectors: Small and Medium Manufacturing Industries, Healthcare, Retail, Accounting & Financials, Education, eCommerce, and more.

Working @ ThinkTech

We believe in a people-first approach and bring the art of humour and joy to our work. Our team is growing, energetic and vibrant, and we love what we do. We provide our team the latitude to explore crazy ideas, and love following up our successes with high-fives and celebrations.

We\xe2\x80\x99re immersed into the small business community in Calgary, and our offices are located in the downtown core.

We love using tech to solve problems \xe2\x80\x93 and we customize every solution to our clients\xe2\x80\x99 needs. We want our team to both focus on and enjoy their work, so we provide the best equipment to get the job done.

Our Core Values are Honesty & Integrity, Thirst for Learning, and Dedication to Client Success. These values are a part of everything we do at ThinkTech. To see what this looks like in action, check out the \xe2\x80\x9cIdeal Candidate\xe2\x80\x9d section below.

About the Role

ThinkTech is growing and adding a Junior Business Analyst to the team. This role would be responsible for assisting Senior Business Analysts in analyzing business processes, identifying problems, and recommending solutions to improve efficiency and productivity. This person will work closely with stakeholders to gather requirements and communicate project specifications to the development team.

Responsibilities:

• Conduct client workshops to visually demonstrate and document all the steps and decisions in a business process map.
• Evaluate the digital maturity of a small to medium enterprise (SME)
• Draw a roadmap of the customer journey from brand awareness to client retention
• Conduct workshops to create business model canvas (BMC) for clients
• Technical research on various digital solutions that fit the needs of an SME
• Understanding their current technology stack and recommending digital solutions for their business needs
• Creating detailed process maps for procure-to-pay processes in clients\xe2\x80\x99 business
• Drafting and publishing digital audit reports

THE IDEAL CANDIDATE

When looking for the ideal candidate, we aren\xe2\x80\x99t only looking for experience. We\xe2\x80\x99re fanatic about fit as we grow our team, and that means we are balancing Behavioural Traits, Skills & Abilities and Experience & Background. If you feel you\xe2\x80\x99re a fit for the role, but don\xe2\x80\x99t quite have all the skills required, we still encourage you to apply.

Behavioural Traits

• Openhearted and empathetic
• Customer focused and solution agnostic (we deliver the best solutions for our clients, not the best solution for us\xe2\x80\xa6 even if that means another service provider)
• Curious and constant learner
• Team-focused
• Passionate

Skills & Abilities

• Conduct interviews and workshops to determine business requirements and identify challenges and gaps
• Excellent business communication skills to articulate complex information effectively
• Utilize analytical and problem-solving skills to identify potential solutions and make data-driven recommendations
• Create business process diagrams using Microsoft Visio to help visualize business processes and identify areas for improvement
• Demonstrate strong business and technical writing skills to document project requirements and specifications
• Develop business reports based on digital audits, ensuring that insights are effectively communicated to stakeholders
• Conduct technical research to identify and evaluate digital solutions that align with customer needs, and present recommendations to the team

Experience & Background

• Bachelor\xe2\x80\x99s degree in Business Administration, Sciences, Mathematics, Information Technology or related discipline preferred
• Experience as a Business Analyst considered an asset
• Knowledge of digital solutions and ERP systems used by various departments such as marketing, sales, operations, supply chain, and procurement in manufacturing and industrial companies

The Business Analyst will have a unique opportunity to join a growing team and make a significant impact on the company\'s success. ThinkTech is positioned for growth over the coming year, providing extensive opportunities for career development within our organization.

This role is based in our offices in downtown Calgary, AB with opportunity for hybrid work.

Please visit our following brand websites to learn more about our services:

• https://thethinktech.com/
• https://hubtecdigital.com/

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