Job Description

Location: Dorval, QC

Job Overview

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We are seeking a highly organized, proactive, and detail-oriented Jr. Warehouse Operations Lead to oversee the Customer and Warehouse Operations on a daily basis. This role requires a hands-on leader that possesses analytical, administrative, and communication skills who can also multi-task and ensure seamless coordination between Vitesse departments, clients, and frontline staff.



The ideal candidate will thrive in a fast-paced environment, managing everything from Customer inventory control, following Costs and Expenses, Customer relationships, Customer interactions & onboarding, and optimizing internal team communications. This role demands both strategic thinking and strong operational execution.

Key Responsibilities

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Warehouse & Operational Oversight

Oversee and optimize daily warehouse operations Manage key accounts and customer relationships Set up and maintain SOPs, including inspection processes and pick-and-pack workflows Monitor and manage inventory for multiple clients, each with specific handling requirements. Act as the front line between the office and warehouse floor, must have strong communication with dock staff. Collaborate with IT, accounting, and consulting teams to support cross-functional initiatives and system rollouts. Create and analyze revenue and expense reports Work with Warehouse Team including VP, Warehouse to assist in handling procurement and price negotiation for all warehouse and office supplies; manage POs and vendor relationships. Support onboarding of new clients Support in Interviewing candidates and assist in hiring processes, including job description creation and onboarding plans. Support in coordinating staff schedules, vacation tracking, and shift planning to ensure consistent coverage. Fill in for key staff members across roles during absences or transitions.

Required Skills & Qualifications

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Has a proven experience (i.e 2 or more consecutive years) in warehouse operations, logistics, or a related leadership role. Strong analytical skills and comfortable working with financial data, budgets, and reporting tools. Ideal Candidate will have formal education (i.e. University Degree) or Degree in Supply Chain Management, or a related field required. Proficiency in Microsoft Excel and Microsoft suite Exceptional organizational skills and attention to detail. Effective communicator with the ability to liaise across departments and lead by influence. Bilingual (English/French) Ability to respond in a concise manner to customers and Internal stakeholder e-mails

Key Traits for Success

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Self-starter with the ability to anticipate needs and take initiative without being asked. Calm under pressure -- able to manage shifting logistics (e.g., port/rail strikes, customer requests). A true team player who values collaboration but can also operate independently. Solution-oriented mindset with a drive to improve processes and efficiencies. Comfortable juggling many priorities while maintaining accuracy and professionalism


Candidate will report to the VP - Warehousing.


English is required as 50% of our warehouse business is for customers based outside Quebec.


We support and promote an environment that aims to use French both in writing and speaking within the company.