Job Description

Who we are:

Eligeo CRM Inc is a world-leading software implementation technology expert. Our mission is to create painless onboarding and implementation experience with world-leading software solutions.

Who you are:

You're early in your Business Analyst journey and excited to dive deeper into the world of SaaS and web-based software. You've got a knack for understanding what users need, translating that into clear documentation, and making sure software works as expected. You're curious, organized, and ready to grow with a team that will support your development.

Job Responsibilities

Collaborate with internal stakeholders to gather, document, and clarify business and functional requirements. Create user stories, workflows, and process documentation using tools like Lucidchart or Miro. Assist in validating features through

software testing

and feedback loops. Help ensure that delivered solutions align with documented requirements and client expectations. Work within and

support solutions built on monday.com and other SaaS tools.

Participate in team standups, internal planning, and solution reviews. Learn and grow within a fast-paced, supportive environment focused on SaaS implementations.
Qualifications

1-2 years of experience in a Business Analyst, QA, or similar role (internships count!). Familiarity with

SaaS products and cloud-based web software (bonus if you've worked with monday.com).

Experience documenting requirements, user stories, and business workflows. Exposure to software testing and bug tracking. Comfortable communicating with both technical teams and non-technical users. Detail-oriented, highly organized, and comfortable working remotely. Bonus: Experience with tools like

Lucidchart, Figma, Miro, or Jira.

Job Type: Full-time

Pay: $50,000.00-$55,000.00 per year

Benefits:

Company events Dental care Extended health care Paid time off Wellness program Work from home
Schedule:

8 hour shift Monday to Friday
Education:

Bachelor's Degree (preferred)
Experience:

monday.com: 1 year (preferred) SAAS training and Software Implementation: 1 year (required) SaaS products and cloud-based web software: 1 year (required) Lucidchart, Figma, Miro, or Jira: 1 year (preferred)
Location:

Calgary, AB T2G 1R7 (required)
Work Location: Hybrid remote in Calgary, AB T2G 1R7