Job Description

Location:

Kitchener Area, Ontario

Full-time, permanent

Wage Rate:

$24.77 - $27.52 per hour

Posted on:

July 8, 2025

Closing:

July 15, 2025

Sunbeam Community & Developmental Services is a non-profit, multi-site, multi-faceted organization that is committed to serving individuals living with complex developmental, intellectual, behavioural, and/or physical disabilities.

Position Overview:

The Administrative Support - CLS/CQA Clinical Documentation will support electronic (ECR, medical report database) and paper records systems including physical filing and document scanning/uploading. They will ensure all data collection systems are maintained and well organized at all times, in accordance with data and documentation management standards. They will ensure all documentation is collected, used or disclosed, meeting privacy standards. They will extract and prepare documentation for release, as needed. They will maintain Individual Support Plans with routine report collections (health, clinical, school, etc.). They will process clinical reports (Complex Care, Dental, Nutrition, Speech, etc.). They will Participate in PCP meetings with Supervisors/Nurse Manager to ensure PCP meetings are completed in accordance with quality standards, as needed. They will apply for various items for persons supported (i.e. Health Cards, Bus Passes) and Program (i.e. Grand River Conservation Area passes). They will be the backup for the reception position and other documentation team roles. They will support various teams with clinical or administrative needs.

Key Accountabilities/Activities:

Documentation Support

+ Client Plan and Protocol editing and document upload to ECR + Maintaining the accuracy of all retained documents
+ Ensure accurate client profiles content in ECR
+ Client ID and Membership renewals and applications
+ Complete all paper filing for the documentation for people supported by CLS
+ Manage retention schedules and support destruction of documentation for people supported by CLS
+ Support documentation reviews for QAM Compliance and Licensing
+ Participate in QSSP Committee
+ Support other departmental initiatives, as needed

Admin Support

+ Support Community RN's and Clinical Services with report collection, ISP editing and ECR uploads + Backing up reception, as needed.
+ Mass mailings and special projects as assigned

What We Offer:

+ Opportunity to be an integral part of our growing team + Employee Assistance Program 100% covered by the employer
+ Defined Contribution Benefit Plan
+ Extended health and dental benefits
+ 3 weeks vacation to start
+ 2 float days per year

Please submit detailed resume and letter of interest no later than 4:30 pm July 15, 2025.

Sunbeam is an equal opportunity employer, and we value the importance of diversity, dignity and worth of every individual in the workplace. Sunbeam offers accommodation for applicants with disabilities in its recruitment processes. If you are contacted by Sunbeam regarding an interview, please advise prior to the interview if you require accommodation.

We thank all applicants for their interest but regret that only those selected for an interview will be

contacted. No agencies please.