The Senate plays a unique role in shaping our country's democracy. As members of the upper house of Parliament, senators examine legislation, study public policy, champion causes and conduct interparliamentary diplomacy.
As a workplace, the Senate is composed of dynamic people representing our nation's diverse talents, backgrounds and perspectives. We are committed to building and maintaining a diverse and inclusive workplace where everyone is provided full and equal opportunity and access to employment, development and advancement. Build and advance your career by joining a team of dedicated professionals who are committed to excellence in support of senators and the institution.
How will you contribute?
Reporting to the Supervisor, the Technical Support Specialist provides Information Technology first and second level support services from the Service Desk or on site, including technical systems, network, workstation, software, quality assurance, testing and security services. The incumbent answers to the extensive daily support calls and emails received from users, on problems related to the use of all equipment, software and network services sanctioned by the Senate of Canada.
The Technical Support Specialists also performs troubleshooting and problem resolution of software, application, communications, and hardware problems, as well as documenting issues, applied solutions and ensuring appropriate incident reporting. In addition to providing a technical support to virtual and hybrid meeting participants.
Open to
The general public to staff indeterminate and determinate positions in the Information Services Directorate. Candidates employed by a parliamentary institution, or the Federal Public Service interested in an interchange opportunity are welcome to apply.
This selection process may be used to staff determinate or indeterminate positions at the same level with similar requirements.
We encourage individuals from underrepresented and minority groups to apply.
Prerequisites
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