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**1 year term position**
POSITION CONTEXT
Work in concert with Change Management, Training, and other IT service providers to support end-user documentation and communication about new IT services, changes to existing IT services and incidents regarding services. Design, develop and implement promotional activities/campaigns to increase awareness and best practices in the use of IT services for students, faculty and administrative staff at McGill. Provide user focused expertise in building communication strategies and plans. Assess and plan documentation, all with attention to the needs of the audience and effectiveness of project development/deployment.
Primary Responsibilities:
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