It Technician Level 2
Montreal, QC, Canada
Job Description
We are currently looking for an IT support technician - level 2 for one of our clients in the east end of Montreal. This is a permanent position, hybrid format. The salary offered varies according to experience ($50,000 to $60,000).
Your duties will be:
- Provide software, hardware and operational support to employees and stores and manage incidents
- Provide support to the Level 1 team during incident escalation
- Participate in the store opening process and coordinate activities with various suppliers
- Configure and install workstations, printers, software and other components and peripherals according to service levels
- Participate in various IT projects related to store operations, head office and distribution center
- Document interventions in a ServiceNow ticketing center system
- Write documentation on procedures, policies and departmental processes
- Contribute to the maintenance of good computer security practices (Antivirus (McAfee), Networking, Windows Update)
- Maintain an up-to-date inventory of computer hardware/software
- Perform and follow up on operational tasks of store sales
- Maintain up-to-date skills in his or her field of activity
- Participate in all other activities related to the IT department
As recruitment experts in the IT field, Fed IT is a recruitment agency selecting the best applicants for both temporary and permanent contracts. All our consultants are IT experts and they speak your language. We are committed to working with...
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Job Detail
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Job IdJD2179627
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$50000 - 60000 per year
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Employment StatusPermanent
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Job LocationMontreal, QC, Canada
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EducationNot mentioned