Job Description

Are you ready to take the next step in your IT career? Join our Information Systems department and play a key role in supporting 25 diverse businesses across Banff and Canmore. From hotels and restaurants to spas, a cinema, and retail outlets, our Downtown Banff Head Office is the hub that keeps operations running smoothly.

This is a fantastic opportunity to expand your IT skills in a dynamic, hands-on environment while being part of a supportive and collaborative team.

Why Join Us

Build on your existing IT knowledge and experience Gain exposure to a wide range of systems, networks, and applications Develop your career with training and growth opportunities Be part of a team that provides critical support to a variety of businesses

What You'll Do

Provide responsive helpdesk and desk-side support Troubleshoot networking, phones, workstations, printers, and applications Install, configure, and update hardware and software Manage support tickets, assist with servers, and maintain infrastructure Work closely with vendors and internal teams to solve challenges

What We're Looking For

IT program graduate or relevant experience/certifications Strong problem-solving skills and clear communication abilities Flexibility to work shifts and participate in an on-call rotation, providing 24-hour support as part of the team Must be based in or willing to relocate to Banff or Canmore - This role is fully onsite and not remote

If you're passionate about technology and want to make a real impact across multiple businesses, we'd love to hear from you.

Apply today and grow your career with us!



If you're ready to take the next step in your career, BCP offers an outstanding environment with opportunities for advancement, a fun work atmosphere, and exceptional benefits.

Please note:

Only candidates selected for further consideration will be contacted.



BCP is committed to creating a workplace where everyone can succeed. As a signatory to the Bow Valley Workplace Inclusion Charter, we are dedicated to building a diverse, equitable, and inclusive team. We actively work to remove barriers for applicants and team members from equity-seeking groups. If you require assistance with the application process or need accommodations, please reach out to us at careers@banfflodgingco.com or 403-760-8521.