It Technician

Grande Cache, AB, CA, Canada

Job Description

Job Summary

The IT Technician - Mine Site is responsible for providing on-site IT and communications support for mine operations. This role includes installation, maintenance, and troubleshooting of IT systems,

Starlink satellite internet

, and

CCTV/camera systems

across offices and mine site facilities. The technician ensures reliable connectivity, system uptime, and secure operations in a remote and safety-critical environment.

Key ResponsibilitiesIT & User Support

Provide on-site technical support for office and mine site personnel Install, configure, and maintain desktops, laptops, printers, and peripherals Troubleshoot hardware, software, and operating system issues Manage user accounts, access rights, and permissions Support Microsoft 365, email, and collaboration tools
Network & Connectivity

Install, configure, and maintain LAN/WAN and Wi-Fi networks Set up and support

Starlink satellite internet systems

, including dish installation, alignment, testing, and troubleshooting Monitor network performance and resolve connectivity issues Assist with structured cabling, switches, routers, and access points
CCTV & Security Systems

Install, configure, and maintain

CCTV and IP camera systems

for offices and mine site areas Configure NVRs/DVRs, storage, and remote access Perform routine checks to ensure cameras are operational and aligned Troubleshoot camera, power, and network-related issues
Systems Maintenance & Documentation

Perform regular system maintenance, updates, and backups Maintain accurate documentation of network diagrams, camera layouts, and IT assets Log and track incidents, service requests, and resolutions
Safety & Compliance

Work in compliance with mine site safety standards and procedures Conduct work in accordance with WHS/OHS and environmental policies Participate in site inductions and safety meetings
Required Skills & Qualifications

Qualification in IT, networking, or a related field (or equivalent experience) Experience providing IT support in

remote, industrial, or mine site environments

Hands-on experience with

Starlink or satellite communication systems

Experience installing and maintaining

CCTV/IP camera systems

Solid knowledge of Windows operating systems and basic networking Strong troubleshooting and problem-solving skills Ability to work independently in remote locations
Preferred Qualifications

IT certifications (CompTIA A+, Network+, Microsoft, or similar) Experience with mining or heavy industry environments Cabling or security system certifications Valid driver's license
Job Types: Full-time, Permanent

Pay: $50,000.00-$70,000.00 per year

Benefits:

Dental care Disability insurance Extended health care Housing allowance Life insurance On-site parking Paid time off Relocation assistance RRSP match Vision care
Work Location: In person

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Job Detail

  • Job Id
    JD3307989
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Grande Cache, AB, CA, Canada
  • Education
    Not mentioned