Job Description

Job Title: Senior IT Technical Business Analyst
Contract Duration: 24 months, with up to 12 months extension
Hours: 8 hours/day, 40 hours/week
Location: Edmonton, AB (Hybrid Canada Only)
Overview
The organization is seeking a Senior IT Technical Business Analyst to provide advanced business analysis, technical requirements management, and solution support for priority initiatives across the enterprise.
This role supports multiple concurrent initiatives, including system modernization, process improvement, system replacement, and enhancements to digital health and administrative platforms. The successful candidate will work closely with architects, delivery teams, and business stakeholders to ensure business needs are translated into clear, actionable, and technically feasible requirements.
Role Summary
The Senior IT Technical Business Analyst is responsible for eliciting, analyzing, documenting, and validating complex business and technical requirements, ensuring alignment between business objectives, technical solutions, and operational constraints. The role plays a critical part in reducing delivery risk by ensuring clarity of scope, expectations, and solution design across both business and technical teams.
Experience within the Canadian health system and complex, regulated environments is considered an asset. Strong stakeholder engagement and communication skills are essential.
Key Responsibilities
1. Business Analysis & Requirements Management

• Lead requirements elicitation, analysis, refinement, and documentation activities
• Analyze business processes, workflows, use cases, and functional dependencies
• Translate business requirements into detailed technical specifications for architecture and development teams
• Assess the impact of new services or technologies on existing operations and systems
• Support the development of project plans, schedules, estimates, and resource requirements

2. Technical Evaluation & Solution Support

• Research and evaluate emerging technologies relevant to assigned initiatives
• Assess existing systems and services and recommend modernization or remediation strategies
• Support proof-of-concept initiatives and limited production rollouts
• Contribute to solution designs, technical documentation, test plans, and service descriptions
• Assist in determining hardware and software requirements
• Document technical findings and provide recommendations to leadership and delivery teams

3. Quality, Change Management & Governance

• Provide quality assurance support during production implementations
• Ensure compliance with approved change management and governance processes
• Communicate operational standards, policies, and procedures to stakeholders
• Identify, escalate, and help mitigate risks, issues, and dependencies
• Track and report on deliverables, timelines, and assigned work

Required Qualifications (Must Have)

• Minimum 6 years experience identifying and documenting complex business and technical requirements
• Minimum 5 years experience planning and conducting requirements elicitation
• Minimum 5 years experience supporting the design, development, and implementation of IT solutions

Preferred Qualifications (Nice to Have)

• Degree or diploma in Business, Information Technology, or related field, or CBAP/CCBA certification
• Experience with system modernization or replacement initiatives
• Experience documenting workflows, use cases, and functional specifications
• Experience facilitating workshops and stakeholder sessions
• Experience developing new IT services
• Experience with information management and governance frameworks
• Experience in regulated or public-sector-like environments

Skills Required