Job Description

: IT Support

Duties:
- Provide technical support to office staff for hardware, software, and network-related issues
- Troubleshoot and resolve LAN connectivity problems
- Install, configure, and maintain computer systems and software applications
- Set up and troubleshoot office equipment such as printers, scanners, and projectors
- Assist with the setup and maintenance of office phone systems
- Respond to customer service inquiries in a timely and professional manner
- Document and track all support requests and resolutions

Skills:
- Strong knowledge of computer hardware, software, and networking systems
- Proficient in troubleshooting LAN connectivity issues
- Excellent customer service skills with the ability to communicate technical information to non-technical users
- Detail-oriented with strong problem-solving skills
- Ability to work independently and prioritize tasks effectively

Benefits:
- Competitive salary based on experience
- Health insurance coverage
- Retirement plan options
- Paid time off and holidays

Requirements:
- Previous experience in IT support or a related field preferred
- Bachelor's degree in computer science or a related field is a plus
- Strong analytical and problem-solving skills
- Excellent communication and interpersonal skills

If you are a motivated individual with a passion for technology and providing exceptional customer service, we want to hear from you! Apply now to join our dynamic IT support team.

Job Type: Part-time

Pay: $25.00-$30.00 per hour

Benefits:

Flexible schedule Work from home
Application question(s):

Do you currently Live in Medicine Hat?
Experience:

IT support: 5 years (preferred)
Licence/Certification:

CompTIA Network+ (preferred)
Work Location: In person

Application deadline: 2023-11-30
Expected start date: 2025-11-24