Job Description

Pattison Agriculture Limited, 2777 North Service Road, Swift Current, Saskatchewan, Canada \xe2\x97\x8f Pattison Agriculture Limited, 580 York Road West, Yorkton, Saskatchewan, Canada Req #1015

Friday, February 10, 2023

To fulfill Pattison Agricultures\' vision of GROWING, CONNECTING AND EVOLVING we are looking for (2) two IT Support Technicians to join our fast-paced and energetic organization working out of our primary business offices in Yorkton or Swift Current, SK (listed locations are our preference for location however we may consider allowing the right candidate, the option to work from an alternate Pattison Agriculture dealership location). Our IT Support Technicians are generalists who provide support to a wide variety of technology services used in our business. Each technician needs to be technically competent, have strong information seeking and problem-solving skills, be able to communicate clearly in written and verbal forms, and demonstrate an engaged and committed approach to customer service.

Responsibilities

This individual\'s responsibilities would include:

• Providing 1st line technical support and problem resolution for business systems, applications, hardware, networks and other IT services
• Working with IT vendors and service providers
• Educating end-users on the effective use of the technologies they use
• Providing technical expertise in the assessment, design and implementation of new or improved IT services
• Responsible for administering onboarding requirements to new hires/existing employees
• Managing and participating in IT projects as assigned
• Other duties as assigned

Critical Capabilities

• High attention to detail and organizational skills
• Strong information seeking, troubleshooting and communication skills are required
• Ability to exercise discretion and judgement when handling confidential and sensitive information
• Must be willing to travel to remote store locations and provide support outside of standard business hours on an as-needed basis.

Requirements

This would be an ideal position if you have:

• 5+ years of relevant IT experience with technical support of Microsoft Windows Desktop and Server operating systems, Active Directory, the Office 365 suite, computer hardware/ peripherals and computer networks
• Certifications with relevant technologies (i.e. A+, N+, MCP, MCSA, CCENT/NA) or a degree/diploma in Information Technology
• Experience or training with IT Service Management, Cisco VoIP, SharePoint and Meraki network equipment is an asset

Why join us?

We have excellent benefits, competitive wages, in-house training and learning opportunities. With over 18 locations across Saskatchewan and Manitoba, we have endless opportunities for you to GROW and develop your career!

**Apply early as recruitment for this position is ongoing and may be filled prior to the closing date. Candidates must be legally entitled to work in Canada**

Other details

• Job Family Corporate

Pattison Agriculture