IT Support Technician Job in LDR Technologies

It Support Technician

Cornwall, ON, CA, Canada

Apply Now

Job Description

This role is a hybrid position combining remote help desk support and onsite technical service. You'll assist local businesses with day-to-day IT issues from home, and also perform onsite tasks such as:

- Administering managed IT services for clients

- Computer installations and troubleshooting

- Network setup and diagnostics

- Hardware and software support

We're not just looking for someone who can follow instructions--we're looking for a team member who brings new skills, ideas, and perspectives to help us grow and evolve as a company. We value individuals who are committed to continuous learning and professional development, and who actively seek to expand their skill set to contribute to the success of the team.

Key Responsibilities

- Provide remote help desk support via phone, email, and remote access tools

- Travel locally to client sites for hands-on service and installations

- Troubleshoot and resolve issues related to Windows OS, networking, and Microsoft 365

- Document work performed and maintain accurate service records

- Deliver exceptional customer service and build strong client relationships

Qualifications

Must be local to Cornwall or surrounding area

- Post-secondary diploma in Computer Systems Technician or a related field

- Bilingual (English/French) preferred

Experience with:

- Managed IT Services

- Networking (routers, switches, wireless setups)

- Microsoft 365 administration (experience considered an asset)

- Azure Fundamentals (experience considered an asset)

- Windows desktop and server environments

- Strong troubleshooting and diagnostic skills

- Excellent communication and interpersonal abilities

- Must be independent and manage time effectively

- Must be eager to grow skills and continue learning

- Valid driver's license and reliable transportation required

- Criminal background check is required.

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Expected hours: 37.5 per week

Benefits:

Mileage reimbursement Paid time off Tuition reimbursement Work from home
Work Location: Hybrid remote in Cornwall, ON K6H 3N4

Beware of fraud agents! do not pay money to get a job

MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.