Job Summary
The IT Support role involves providing technical assistance and support to company employees for computer systems, hardware, and software. This is on-site job and applicant must be in Burnaby/Vancouver area to apply.
Duties
• Install and configure computer systems, hardware, and software
• Provide technical support for issues related to computer systems, software, and hardware
• Troubleshoot and resolve IT issues in a timely manner
• Set up and maintain computer networks, including LAN
• Manage help desk inquiries and provide solutions to technical problems
• Ensure security measures such as firewalls are in place and functioning effectively
• Collaborate with the IT team to improve overall system functionality
Qualifications
• Proficiency in computer hardware and software systems
• Experience with Windows operating systems
• Knowledge of computer networking concepts
• Familiarity with help desk procedures and ticketing systems like Remedy
• Strong understanding of office IT environments
• Ability to work with firewalls and other security measures
Job Type: Part-time
Pay: $3,000.00 per month
Expected hours: 5 - 10 per week
Schedule:
• Day shift
• Monday to Friday
Work Location: In person
Application deadline: 2025-02-15
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