Job Description

Why you'll love Softchoice:

We are a software-focused IT solutions and services provider that equips organizations to be agile and innovative, and for their people to be engaged, connected, and creative at work. That means moving them to the cloud, helping them build the workplace of tomorrow, and enabling them to make smarter decisions about their technology. By doing these things we help them create success for their customers and their people.

We stand proudly for our people and support their success through career development and advancement. We are recognized and respected for our culture of inclusion and belonging, continuously striving to do what's good for our people and communities.

The impact you will have:

As the IT Security Analyst, you will be responsible for handling operational requirements for the IT Security Team, including monitoring reports from infrastructure & security systems, actioning tickets and incidents referred to the IT Security Team, supporting confidential technical investigations and implementing project requirements.

You will need existing experience working in large, complex environments and supporting both network and systems security requirements. A strong background in Internet services (TCP/IP, SMTP, DNS, SSL/HTTPS, SSH) with a focus on security, familiarity with Windows, Windows Server and Linux operating systems and familiarity with Cisco ASA, IOS and Meraki network devices is needed.

This is an ideal role for an individual who has been in a TCP/IP-based Network Support or Linux Administration role over the last 1-3 years and is looking to establish a career in IT security by expanding knowledge of multiple operating environments (Windows, Linux, Apple Mac ...)

What you'll do:

• Execute IT security operations processes & procedures, and support IT technical teams.
• Provide technical expertise in supporting investigations and compliance requirements.
• Implement IT Infrastructure projects related to security.
• Interface with all key stakeholders that deliver IT technology services to Softchoice including Service Desk, IT Infrastructure team and Managed Services teams.
• Interact with Legal, Risk and Compliance and the corporate Incidence Response Team (IRT). This job also interfaces with all key stakeholders that deliver IT services to Softchoice including Service Desk and IT Infrastructure.
• Provide support and practical (security) advice to Softchoice employees
• Cyber security is all about unknowns. We do not know what the next attack will be or what new vulnerability is lurking around the corner. Once it strikes, the person in this role needs to react quickly to identify and address issues as per policy and raise potential concerns with the IT Security Leadership and Security Steering Committee as necessary.

What you'll bring to the table:

• A high degree of concentration to review and action security reports daily.
• Job involves regular on-call rotation and occasional visits to other offices
• Ability to maintain a high degree of discretion on tasks being performed specially security investigations. Work performed here is often done so under legal privilege.
• Preferred University degree in an IT field or relevant Post-secondary education. Will consider related technical professional designations.
• 3 years Network Administrator with experience with TCP/IP and Internet Services (SMTP, DNS, SSL/HTTPS, SSH) or Linux Administrator with experience with Linux services (Postfix, BIND, OpenSSH, Apache, Samba)
• Experience working with and having access to confidential & sensitive information and interfacing with senior business leaders as a technical resource.
• Experience in dealing with security issues and policy, as well as supporting audit and compliance requirements from a technical standpoint.
• Previous experience with supporting IT Security policies, vulnerability assessments and risk remediation would be a benefit

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why people love working here:

We offer hybrid and remote working opportunities.

Comprehensive benefits from day one of employment.

We offer meaningful work and opportunities for career growth.

Our team members have 2 paid volunteer days per year to give back to a cause of their choice.

We offer an opportunity to build and grow a career in the technology industry.

Recognized as a Best Workplace in Canada by the Great Place to Work Institute for 17 consecutive years.

Softchoice has been certified as a Great Place to Work in the United States for several years.

We have also been recognized as a Best Workplace for Women, Best Workplace for Inclusion, Best Workplace for Giving Back and Best Place to Work for LGBTQ+ Equality.

We have raised over $3 million through Softchoice Cares, our grassroots fundraising organization.

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to . We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 4476

EoE/M/F/Vet/Disability

#LI-DV1

Associate