Job Description

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Description

As a Security Analyst I, you will be responsible for managing security event monitoring and incident response ticket queues, ensuring timely and effective triage in line with service level agreements and objectives. Your role involves promptly transferring cybersecurity tickets to relevant contacts and clearly communicating indicators of compromise, isolation, and remediation steps. You will analyze system, security, and application logs to identify faults and abnormal behavior, and utilize End Detection and Response tools to investigate alerts and build accurate timelines of potential threats.

Our People:

Our team members are collaborative, positive, and dedicated to mutual success. Transparency isn't just a buzzword here; it's a commitment to open communication, ensuring every voice is heard and valued. Guided by our core values -- Passionately Curious, Own It, Go Beyond, and Serve as One -- we're here to create something extraordinary together.

Our Core Focus:

Our team members play a pivotal role in our focus: Serving those who serve with technologies for today and tomorrow that make life safe and simple. With nearly 30 years of specialized expertise, our team goes beyond conventional boundaries, delivering tailored managed services and cybersecurity solutions to our clients.

Your Growth:

We are a growth minded organization that prioritizes development, offering numerous opportunities for career advancement. Rooted in our core value of being Passionately Curious, VC3 offers a dynamic learning environment, emphasizing hands-on experiences and formal development programs that celebrate continuous learning to propel your career forward.###

Key Responsibilities

Understand and follow "The VC3 Way". This is our set of standards and processes that produce a predictable result for the client. You must be aware of and maintain our standards. Translate Cyber Security concepts into non-technical terms for clients to clearly understand specific applications to their business priorities. Manage the security event monitoring and incident response ticket queues and triage as appropriate to meet the established service level agreements/objectives Clearly convey indicators of compromise, isolation, and remediation steps Analyze and interpret system, security, and application logs in order to diagnose faults, spot abnormal behavior, and rule out false positives Effectively utilize VC3 and client toolsets include, but not limited to, End Detection and Response tools to investigate alerts, anomalies and build accurate timelines related to possible compromise Follow established procedures to investigate, escalate, contain, or eradicate malicious activity Develop and deliver written and oral reports to clients, teammates, and management to aggregate and communicate security information and metrics Provide input and recommendations to improve internal processes and procedures Participate in threat hunting activities and other special projects as required

Additional Responsibilities:

Engage with industry peers and continuously analyze and review new security technologies and practices as informed by industry best practice. Work closely with internal stakeholders to stay informed of planned changes to technologies, practices, and business activities that could impact security. Collaborate across all VC3 departments to maximize client security and mitigate threats. Maintain precise and up-to-date timesheets, and document notes on troubleshooting steps and client communications. Actively seek and reflect on feedback from stakeholders, colleagues, and management using it to drive improvement. Escalate complex issues to senior resources or relevant teams when necessary. Engage actively in team huddles, L10 meetings, and other collaboratively structured meetings. Develop and revise documentation promptly to reflect changes or new findings. Where appropriate, escalate complicated issues to a more senior resource or other appropriate teams Review Tickets with Manager Attend company-based meetings as required Additional duties as assigned


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Skills, Knowledge and Expertise

Two years' work experience in the Information Security or related fields One of the following certifications preferred: CompTIA Security+, CompTIA CySA+, CCNA, C|EH, SSCP, or equivalent Experience with SIEM platforms, firewall management, and endpoint detection and response platforms One year or more of experience with EDR solutions, ESGs, vulnerability management and content filtering Good problem solving and decision-making skills; ability to understand and analyze complex issues Self-motivated, detail orientated, highly organized and able to handle a variety of tasks and responsibilities in an efficient manner with a high level of quality Demonstrates effective communication skills, both written and verbal Shows the ability to adapt and thrive in ambiguous or uncertain situations, quickly assessing and navigating challenges.


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Additional information you will want to know:

Applicant selected will be subject to a criminal and department of motor vehicles background checks and must meet Criminal Justice Information Systems (CJIS) requirements post-employment Minimal travel required VC3 offers a comprehensive benefit package and 401K/RRSP company matching

Thank you for your interest in VC3. We appreciate all applications; however, only those candidates selected for an interview will be contacted.

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About VC3

VC3 offers Managed IT Services, Private Cloud Services, Hosted VoIP, Custom Web Applications, SharePoint Consulting, and Website Design & Hosting.



VC3 has more than 25 years of experience providing a full range of Information Technology Solutions and Services to hundreds of municipalities and organizations throughout the United States and Canada. The technologies needed by our customers have changed many times over the years, but our focus has always stayed the same: connect the best technologies with our experienced and talented engineers, programmers, web designers and support specialists to deliver solutions that take our customers to the next level of productivity and results.



We pride ourselves on making IT personal, making IT easy, and getting IT right. And it all starts with our talented team that is committed to raising the bar.