Job Description

Company Bio

Legal Aid Ontario employees are committed to making a difference in the lives of our clients.


As an integral partner in the Justice system, working at Legal Aid Ontario is more than just a job. It's an opportunity to help people who need it the most; to ensure each client receives the access to justice afforded to them under the law.


If you are looking for a new challenge in your already meaningful career with a team dedicated to justice, and innovation in a flexible and supportive work environment consider this opportunity below.

Primary function

The IT Project Manager is responsible for organizing, coordinating IT projects and system services related initiatives across the entire project lifecycle from initiation to closure, and will be required to have hands-on approach and executing administrative support tasks within the project plan.




Common project tasks include setting up and organizing project meetings, preparing agenda and minutes, coordinating tasks, engaging stakeholders, establishing milestones, monitoring progress, summarizing and reporting the project status through weekly project reporting or agree frequency.




The IT project manager will work closely and support the Lead, IT Programs, Products and Project delivery services based on assigned product & services area.




Home Office: Provincial Office - Toronto

Secondary/Other Locations: N/A




Reporting to: Manager, IT Programs, Products and Project Delivery Services

Key accountabilities

Maintaining and monitoring project plans, project schedules, budgets and related project expenditures Developing work breakdown structures utilizing Roadmunk and detailed project plans using MS Project plan Create detailed project management plan as per the IT framework identified deliverables using MS Project plan for fulfilling each goal and objective Organizing, attending and participating in project meetings


Documenting and following up on important actions and decisions from meetings Preparing necessary presentation materials for meetings using Power Point Ensuring project deadlines are met Determining project changes, and maintaining change logs and completing change requests Providing administrative support as needed Undertaking project tasks as required In consultation with the Manager and Lead, determine the best project delivery approach strategies, based on the IT PMO standard delivery methodologies: waterfall, incremental, iterative or agile Ensuring projects adhere to IT Programs, Products and Project Delivery frameworks and all documentation is maintained appropriately for each project Assess project risks and issues and provide solutions where applicable Chair and facilitate meetings where appropriate and distribute minutes to all project team members

Required skills & experience

University Degree in Information Technology or Business Administration, or a minimum of 5 years equivalent experience Five to seven years of experience in Information Technology project management including proven technical aptitude with client desktop technologies, application development and/or Infrastructure (networking and systems) and on application or software side project delivery experience in Microsoft, Oracle and opensource technologies and products Experience in managing complex enterprise-wide system implementations including both on-premises and cloud deployments. Experience andor knowledge with all aspects of infrastructure - ISPs, networks, servers, switches, vmware, security monitoring and tools, IT monitoring tools, telephony Experience delivering projects using either predictive, iterative and incremental lifecycles Proven experience with managing a project budget, including purchasing practices thorough RFS, RFQ, RFP process Proven experience with mass roll-outs and implementations within an organization and across numerous diverse Considerable ability to give clear and consistent instructions to team members Project experience working in an agile environment with cross-functional teams Strong sense of customer service Demonstrated ability to manage multiple projects concurrently Excellent knowledge of modern Project Management principles and methodologies Extensive knowledge of PMI PMBOK and PMP certification is an asset Extensive working knowledge of MS Visio, MS Project plan, Power Point as well as MS Word, Excel and Outlook

o Excellent oral and written communication skills o CSM Certified Scrum Master Certification Training certification is an asset



Final candidates for this position will be required to undergo a criminal record check.




To apply submit a cover letter & resume.




Only those candidates selected for an interview will be notified by email.




This position is collectively represented by the Ontario Public Service Employees Union (OPSEU) and the successful incumbent will be governed by the provisions of a collective agreement and subject to union dues.




Please note that all applicants are encouraged to provide a valid email address for communication purposes. Applicants may receive written correspondence regarding this job posting directly to the email address provided on their resume or to the one used to set up their Candidate Profile if applying on Njoyn. As an applicant, it is your responsibility to ensure that you check your email regularly.




First time applying to LAO? You will need to create a profile AND then apply for the position.




Already have an Njoyn account? Just sign in and select "my jobs" to apply. Once you have successfully applied you will receive a confirmation email.




Trouble applying? For telephone support please call 1-877-427-7717 or email: candidate.njoynhelp@cgi.com.

Equity Statement

Building a diverse workforce that represents the communities we serve while promoting a safe culture and work environment that dismantles systemic barriers, welcomes fresh perspectives and embraces differences as a priority is a core value at LAO. LAO encourages applicants from equity-seeking groups, including but not limited to individuals who are First Nations, Inuit or Metis, Black and racialized, as well as persons with disabilities, women and members of the 2SLGBTQ+ community.


We recognize the value of equity, diversity and inclusion and are committed to addressing systemic barriers, and prioritizing, attracting and retaining diverse staff. All interested and eligible people will be considered, with due consideration to all protected grounds under the Ontario Human Rights Code.


Legal Aid Ontario values integrity, respect, responsiveness, excellence, independence, accountability, openness and consistency. Our recruitment process reflects our commitment to equity, diversity and inclusion. Accommodations are available throughout the recruitment process as well as during employment at LAO. Please direct any accommodation requests to our recruitment team.