Job Description

Interested in a career at Langara College?

Our employees exemplify Langara's values of excellence, collegiality, innovation and integrity. If you think this position fits your qualifications, we encourage you to apply!

Langara College is located in Vancouver, B.C.: applicants to postings must be located in BC or willing to move to BC to accept work with Langara College. Exceptions to this will be clearly outlined in the event Langara College requires work (or positions to be based) to be performed outside BC or Canada.

Current employee? Apply through Careers in your account.

Job Title: IT Project Coordinator

Employee Group: CUPE

Employee Type: Permanent

Start Date: Monday, October 17 2022

End Date (if applicable):

: The Project Coordinator supports the planning and execution of IT projects; provides IT applications and communications support to user groups; provides support in the development of IT policies and procedures according to the work performance standards set by the College. Responsible for preparing training materials/manuals as needed for the IT teams. Performs other related duties and responsibilities, as directed.

Qualifications Required:

Education & Experience:

• Two-year diploma from a recognized institution in business administration, communications, information technology or related discipline.
• Certified Associate in Project Management CAPM or formal project management training is an asset.
• ITIL Foundation Certification is an asset.
• Two (2) years of recent related experience in project management administration and support.
• An equivalent combination of education and experience may be considered.
• Experience in writing, editing, and formatting technical guides, process and procedural documents, and other materials for both technical and non-technical audiences.
• Experience designing, developing and delivering training programs and classes.
• Experience in providing specialized administrative support in a technical environment.
• Experience with Microsoft Office products including Word, Excel and PowerPoint, Project, desktop publishing, and web content publishing.
• Experience with productivity tools, such as SharePoint, Confluence and JIRA is an asset.
• Experience working with Cascade CMS, an asset.
• Experience providing technical support to users, an asset.
• Experience with writing, editing, and formatting formal policy and procedure documents, an asset.
• Working knowledge of a variety of network and software applications required for providing user support in an IT environment.

Skills & Abilities:

• Strong interpersonal skills; ability to build and maintain effective working relationships and to provide excellent customer service to all clients.
• Knowledge of a variety of network and software applications required for providing user support in an IT environment.
• Effective presentation communication skills; ability to clearly explain concepts to diverse audiences.
• Strong writing, editing and proofreading skills.
• Ability to work well under pressure and effectively manage to deadlines and within organizational constraints
• Ability to take ownership and proactively complete tasks as required.
• Ability to work independently and in a team-oriented, collaborative environment.
• Ability to effectively communicate (written and verbal) in both highly technical and non-technical environments with all levels of the organization.
• Ability to deliver high quality documentation with a strong attention to detail.
• Proven ability to exercise sound judgement and action when dealing with confidential and sensitive matters; ability to maintain tact and discretion.
• Ability to learn and understand broad knowledge of current and new technologies and practices in information systems.
• Ability to describe technical concepts to users and train users on applications and computer-related equipment.
• Ability to write technical and non-technical documentation.
• Ability to keep IT skills and knowledge up to date.

To obtain the full job description, please our recruitment team.

Salary Range: $30.89 - $34.76 per hour

Pay Grade: CUPE IT Paygrade C

Scheduled Weekly Hours: 35

Hours may vary according to the needs of the department.

Compressed Workweek (Fortnight): No

Closing Date: Thursday, September 29 2022

If you were a temporary employee with CUPE Local 15 at Langara College who has worked within the last five (5) months of the closing date on this posting, please our recruitment team if you meet the criteria for internal status (850 hours worked) as per Article III.7.g in the . Please quote the job requisition title and number with your previous employee ID and last day worked at the College. Please do not email if you worked at the College more than 5 months ago or if you worked in a different union.

Shortlisted candidates will be required to provide proof of educational and professional credentials noted on their resume. In addition, those shortlisted with international credentials must have their education credentials evaluated through WES (World Education Services) and provide Langara College, People & Culture document evaluation access for employment purposes.

We thank you for your interest in Langara College and for taking the time to complete an application. Only complete applications will be reviewed. Please be advised that only shortlisted candidates will be contacted due to the number of applications received.

Langara is committed to enhancing our diverse workforce.