Job Description

If you are committed to public service, enjoy collaborating with others, share our values and have a desire to learn and grow, join The City of Calgary. City employees deliver the services, run the programs and operate the facilities which make a difference in our community. We support work-life balance, promote physical and psychological safety, and offer competitive wages, pensions, and benefits. Together we make Calgary a great place to make a living, a great place to make a life.

The City is committed to fostering a respectful, inclusive and equitable workplace which is representative of the community we serve. We welcome those who have demonstrated a commitment to upholding the values of equity, diversity, inclusion, anti-racism and reconciliation. Applications are encouraged from members of groups that are historically disadvantaged and underrepresented. Accommodations are available during the hiring process, upon request.


As the Information Technology (IT) Office Support, you will be responsible for various administrative functions within the IT Business Unit. Primary duties include:

Respond to requests placed to the IT Supplies and Services phone and email address. Respond to requests of internal clients in person and by email and respond, action or redirect emails. Distribute, track and store equipment for use and coordinate repairs for equipment. Create work orders and initiate requests for facility maintenance repairs. Monitor and manage the IT mail rooms at Andrew Davison Building by distributing the mail, maintain the Multifunction Devices (MFD) printers including loading paper. Pick up and delivery of supplies to supply rooms on several floors at the Andrew Davison Building. Facilitate requests for recycling pickup and requesting porter support for IT. Order stationery supplies, coffee supplies and office equipment supplies. Support IT meeting rooms, catering orders requests and housekeeping tasks. Facilitate IT equipment for pickup/drop off, assist with corporate technology implementations, IT employee events, booking meeting space on behalf of IT Leaders/Managers. Provide support to other administrative staff including vacation relief.

Qualifications

A High School Diploma or equivalent (for example: GED) and at least 3 years of related experience. Intermediate proficiency in Microsoft Office (Word, Excel, Outlook) is required. Completion of customer service courses are considered an asset. Success in this position requires well developed communication and interpersonal skills, a collaborative approach to problem solving, strong organization and planning skills.

Pre-employment Requirements

A security clearance will be conducted. Applicants will be tested for appropriate skills. Successful applicants must provide proof of qualifications.


Union: CUPE Local 38
Business Unit: Information Technology

Position Type: 1 Temporary (up to 10 months)
Location: 133 6 Avenue SE

Compensation: Pay Grade 4 $29.76 - 39.76 per hour
Days of Work: This position typically works a 5 day
work week, with 1 day off in each 3 week cycle.

Hours of work: Standard 35 hour work week

Audience: Internal/External
Apply By: January 22, 2026

Job ID #: 313341