Job Description

Job description:

Job Title:

IT Network Technician - Level 2

Overview:

We are seeking a

highly skilled and motivated IT Network Technician (Level 2)

to join our dynamic team. The ideal candidate will have hands-on experience in

network installations, cabling, troubleshooting, and maintenance

of IT infrastructure in

retail or restaurant environments

.

Key Responsibilities:

Cabling and Infrastructure Installation

Perform structured

CAT5e/CAT6 cabling

installations, labeling, and termination. Conduct

rack and stack

installations for network and server equipment. Install and

wall-mount network devices

, patch panels, and wireless access points. Ensure clean and organized cabling with

service loops

and proper cable management.

Network and Hardware Configuration

Deploy and configure

Cisco routers, switches, and firewalls

. Assist with

POS system installations

and integrations including

pin pads

and

peripherals

. Install, configure, and maintain

network servers and backup systems

. Set up and test

printers, monitors, and other hardware devices

.

System Administration & Support

Troubleshoot hardware and software

issues across multiple platforms.

Reimage and upgrade Windows systems

from

Windows 10 to Windows 11

. Perform

routine system maintenance

, updates, and patching. Document configurations, service calls, and maintenance records.

Restaurant & Retail Site Support

Provide

on-site and remote support

for restaurant IT systems (POS, network, and kiosk systems). Coordinate

maintenance and repair work

in quick-service environments. Ensure

minimal downtime

during upgrades and repairs to avoid service disruption.

Qualifications:

3-6 years of hands-on experience

as an IT/Network Technician (Level 2 or equivalent). Strong understanding of

LAN/WAN topologies

, IP addressing, and subnetting. Experience with

Cisco or equivalent networking hardware

. Solid experience with

cabling standards & rack-stack wall mount, network installations, and hardware & other devices install & maintenance

. Familiarity with

POS systems, pin pads, and restaurant network environments

. Ability to work independently, manage multiple tasks, and travel to various site locations.

Preferred Certifications:

CompTIA Network+ / A+ / Security+

Cisco CCNA (or working toward certification)

Microsoft MTA/MCSA

(or equivalent experience)

Soft Skills:

Excellent

problem-solving and troubleshooting

skills. Strong

communication and customer service

abilities. Attention to detail and commitment to

high-quality installations

. Ability to work in

fast-paced environments

and meet deadlines.

Termination & Punch Tools

Punch-down tool Wire strippers (for Cat5e/Cat6 cable) RJ45 connector crimping tool Scissors or snips Fish tapes / Drills / Rods

Testing & Certification Tools

Cable certifier Tone generator and probe kit Continuity tester / Network cable tester Multimeter Network tester with PoE detection and link speed

Installation & Mounting Tools

Drywall saw or jab saw (for low-voltage wall plate cutouts) Stud finder (for safe mounting on walls) Measuring tape and level (for precise rack or faceplate placement) Nut driver set / socket set (for tightening rack bolts and mounts) Screwdriver set (flathead, Phillips, Torx, etc.)

Labeling & Organization

Label printer (you already mentioned - e.g., Brother P-touch or Brady labeler) Cable tags and wraps (Velcro or zip ties) Structured cable manager panels / D-rings Velcro cable ties (reusable, safe for network cables)

Ladders & Lifts

6-12 ft ladder

Laptop or Tablet with:

Console cable (RJ45-to-USB or serial for switch/router configuration)

Safety & PPE

Safety glasses Work gloves Hard hat (if on construction sites)
Job Types: Part-time, Casual, Freelance

Pay: $18.00-$34.00 per hour

Application question(s):

Do you have reliable Car to drive Do you have Networking, Power, Crimping etc
Experience:

Network Technician: 4 years (required)
Licence/Certification:

* Driving Licence (required)