Job Description

Company Description:

SharpLight Technologies is a global manufacturing leader innovating advanced, non-invasive systems for the medical aesthetic and cosmetic industries. The company's product lines are designed to perform a range of treatments using various applications, from skin tightening procedures and hair removal to the treatment of vascular/pigmented lesions and body shaping.

SharpLight outperforms the competition by including a range of Clinical, Marketing, Sales and Technical support to ensure ultimate long-term success. The company is part of the American Laser Clinics (AML) group, a medical services provider with one of the first private chains of aesthetic medical centers in the world, serving more than 100,000 clients per year. This accumulated wealth of professional experience creates synergy, and gives SharpLight a unique understanding of client and practitioner needs, as well as a resource for continuing growth and development - and we are looking for a superstar to help us maintain our solid international presence and take us to even greater heights!

Why Should You Join SharpLight?

Our culture is simple: we are a young, lean and vibrant company. We want everyone's input - and we appreciate and encourage your feedback and ideas. We believe that every SharpLight family member delivers to its bottom line and we work hard to make it known day in and day out.

IT Manager

IT Infrastructure & Support

Manage and support all core IT infrastructure, including networking, firewalls, VPN, endpoint devices, and IT security. Monitor and maintain system performance and availability to ensure business continuity. Provide Tier 1-2 user support for hardware, connectivity, and systems issues.

Cloud Migration & File Storage

Lead the company's transition from on-premise server infrastructure to cloud-based file management solutions. Evaluate cloud platforms, oversee vendor engagement, and ensure secure and seamless migration. Implement governance for file access, backup/recovery, and version control.

Software & Licensing Administration

Act as administrator for company-wide software tools including productivity suites, collaboration tools, and business applications. Maintain inventory of software licenses, manage renewals, and optimize usage to control costs. Evaluate new tools and technologies to support operational efficiency.

Telecommunications Oversight

Manage telecommunications platforms (internet, VoIP, mobile), including user provisioning, usage monitoring, and contract/vendor oversight. Identify opportunities to optimize costs and streamline services.

Priority ERP Administration

Serve as the system administrator for Priority ERP, ensuring stability, security, and optimal performance of the platform. Manage user provisioning, access rights, approval limits, and role-based permissions in line with internal control requirements. Support ongoing system configuration and functional optimization based on business needs. Oversee integration and data synchronization between Priority ERP and third-party platforms, including banking systems, Zoho, and payroll providers. Coordinate with functional departments (Finance, Sales, Operations) to ensure ERP configurations support business processes effectively.

Zoho Platform Management

Serve as the internal Zoho expert for CRM, Projects, Books, Analytics, and other modules in use. Configure user access, workflows, dashboards, lead management reports, and data permissions. Support cross-departmental needs for automation, customization, and reporting. Liaise with Zoho support and consultants for advanced configuration or troubleshooting.

Qualifications

On-site position, with flexibility to work from home Bachelor's degree in Information Technology, Computer Science, or related field; equivalent experience will be considered. Minimum 5 years of experience in an IT Manager or Administrator role, preferably in a small or mid-sized organization. Strong knowledge of network infrastructure, cloud platforms (e.g., Microsoft 365, Google Workspace), and security best practices. Demonstrated experience migrating from on-premise to cloud environments. Hands-on experience administering and optimizing enterprise software, including Zoho One (required). Proven ability to manage vendor relationships, software licensing, and telecommunications contracts. Excellent troubleshooting, communication, and organizational skills. High level of autonomy and initiative, with a problem-solving and service-oriented mindset.
We sincerely appreciate the time and effort you dedicated to applying for this position, however, only those candidates selected for interviews will be contacted.

Job Type: Contract
Contract length: 12 months

Benefits:

Flexible schedule On-site parking Vision care Work from home
Work Location: In person