Job Description

If you're a passionate go-getter with a keen interest in real estate, we want to hear from you! With a range of full-service real estate offerings including property management, development, investment and asset management, and leasing, Colonnade BridgePort has built a reputation of excellence in the real estate industry. We service a portfolio of commercial, residential, and mixed-use properties in Ottawa, the GTA and Southwestern Ontario, Gatineau, and Atlantic Canada.
Our current IT Manager has been with us for more than 30 years but has chosen to retire, we are looking for a talented and driven individual to join our dynamic team and carry on the exceptional level of service and innovation that we have come to expect from our IT department. Our people are what drives our success as an organization. Read on to discover how our IT Manager opportunity may be right for you!
At a glance:
Who: A seasoned and strategic IT professional with strong leadership skills, a keen eye for operational excellence, a healthy curiosity for innovation and testing new technologies.
What: Overseeing IT services, optimizing technology platforms, and mentoring a team to align with business objectives.
Where: Ottawa
Reporting to the Chief Financial Officer, the IT Manager plays an integral role in the oversight of all aspects associated with IT services, networking, platform systems, and specialized applications for a portfolio of offices and buildings across 5 provinces. The IT Manager will combine their management and operational experience with their leadership skills to provide focused tactical guidance in response to the needs of employees. In addition, the IT Manager will have a critical role in keeping a pulse on new and emerging technologies and creating business cases for testing and implementing those technologies within the organization.
The IT Manager will coordinate their assigned team to maximize respective employee, tenant and client experiences. Responding to emerging business needs, while effectively and efficiently managing the day-to-day operations of the IT department. The IT Manager is also responsible for working in co-operation and consultation with the Business Analysis Management team to coordinate and implement new process and technology solutions.
What you'll be doing:
Leadership:

• Mentor and coach, a team of IT professionals to guide in their development, training, and performance.
• Participate and attend manager development training.
• Establish accountabilities and measure performance for the IT function.
• Work collaboratively with the Business Analysis Management team to evaluate, select and implement new processes and technology solutions.

Management:

• Manage and maintain physical and virtual network and server infrastructure components with third party consulting when necessary.
• Plan, oversee, execute and report on IT project status' including system enhancements and technology implementations
• Maintain and monitor software applications and licensing.
• Maintain inventory of all computers and related peripheral equipment.
• Vendor management and budget oversight
• Oversee the management and resolution of IT support tickets including end user support
• Other duties as reasonably required

The above statements reflect the general details considered necessary to describe functions of the job and shall not be construed as a detailed description of all work requirements that may be inherent in the job.
Keys to success in this role:

• Post-secondary degree in Computer Science, Information Systems, or a combination of education and relevant experience required
• 5 or more years of experience in an IT management role
• 10 or more years of experience in an IT services group environment
• Must have a deep understanding of software applications and specifically be well versed in the Microsoft Suite including management of a M365 Tenancy with Azure
• Strong work ethic and communication skills
• Excellent customer and client service focus
• Project Management experience is an asset
• Ability to obtain and maintain clear criminal records check

Commitment to our People
We are committed to creating a positive experience for our employees. We work hard at Colonnade BridgePort, and we have fun while doing it! Our employees enjoy participating in sports tournaments, BBQ's, potlucks, prize draws, holiday parties, and more! The successful candidate can expect the following perks and benefits:

• Three weeks starting paid vacation, three days personal leave
• Employee and Family Assistance Program
• Flexible working hours
• Hybrid working environment (position dependent, alternative may be offered)
• Comprehensive benefits plan that includes health, dental, vision, and disability coverage (cost shared by company and employee)
• RRSP matching program
• Holiday office closure between Christmas and New Years
• Summer hours (position dependent, alternative may be offered)

Colonnade BridgePort acknowledges that teams with diverse backgrounds and perspectives can bring about innovative solutions and ideas. Therefore, we welcome and encourage qualified applications from people of all gender identities, visible minorities, Indigenous persons, and people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request an accommodation, please email .
We thank all interested applicants, however, only those under consideration will be contacted.

Skills Required