Job Description

Friends of Ruby Friends of Ruby is dedicated to the journey and well-being of 2SLGBTQIA+ youth, aged 16-29 through mental health services, social services, and housing. Friends of Ruby offers mental health services, case management, programming and practical supports at our Youth Drop-In Centre and Transitional Home. The Centre provides access to low-barrier psychotherapy and group therapy, case management and a welcoming space with hot meals, community, and wrap around services. The Home provides transitional and emergency housing, as well as skill development and mental health services to support youth transitioning to independent living.
Friends of Ruby recognizes that a diverse work force is critical to accomplishing our mission. We strongly encourage applications from the 2SLGBTQIA+ and BIPOC communities, and diverse backgrounds that meet the requirements of the job posting. We suggest applicants introduce themselves, their stories and lived experiences in their cover letter to the degree they are comfortable with.
Position Summary The IT Coordinator, reporting to the Manager, Knowledge and Design, is required to perform in a fast-paced high-energy environment, supporting staff and senior leadership with the planning, implementation and maintenance of all IT assets and systems. This position regularly interacts with staff, management and external vendors.
The candidate should be prepared to manage multiple tasks, tight deadlines and coordinate with multiple teams and our external vendors. This is a perfect position for a client centric professional with a true passion for technology, and a positive attitude, who likes to learn new things while tackling technical challenges.
Duties and Responsibilities

• Assess the current IT practices in the Organization, the procedure in place, policies, security systems and make recommendations for both software and hardware to improve operational efficiencies and quality
• Configure and maintain IT assets and infrastructure including hardware (e.g. laptops, phones, routers, printers, etc.) and software (e.g. Microsoft Office, SharePoint, third party applications, data management platforms, etc.) to ensure they operate efficiently to meet the needs of the organization
• Onboard new staff to IT systems, support staff with hardware and software troubleshooting and assist staff with day-to-day IT tasks
• Support Management in assessing IT risks, researching and implementing IT security best practices and training staff in cyber security
• Interact with vendors to resolve technical issues with hardware and software.
• Support Finance department in managing IT budget
• Support Finance in managing IT vendors
• Coordinate implementation of new applications and systems including configuration, testing, deployment and staff training.
• Develop IT manuals, procedures, and documentation
• Other duties as assigned

We\xe2\x80\x99re Passionate About Finding Someone Who Has\xe2\x80\xa6

• Analytical and Problem-Solving Skills
• Communication and Relationship Management Skills
• Technical Knowledge
• Information Systems and Computer Programs/Skills

Additional Requirements

• Satisfactory clearance under the Vulnerable Sector Police Check Program
• Must be qualified to legally work in Canada
• Willing to work onsite at our Friends of Ruby office and/or transitional home, both located in downtown Toronto
• Willing to work on a flexible schedule to accommodate the needs of the organization, working evenings on occasions
• Ability to travel to other community-based settings as needed

What\xe2\x80\x99s in it for you?

• Salary Range: $50,000 - $65,000
• A comprehensive benefits package, including $1,000 annual coverage for mental health services
• Three weeks of vacation, plus a spring and winter office closure
• A chance to work with a great team of people in a dog-friendly office

COVID-19 Protocol Friends of Ruby believes that immunization against COVID-19 is an individual and societal responsibility and that we must do everything possible to protect our clients, families, employees, students, volunteers and contractors against the spread of COVID-19. As a condition of employment, proof of full vaccination or exemption under the Ontario Human Rights Code must be submitted to Human Resources seven (7) calendar days prior to start date.
Statement on Employment Equity and Diversity We are committed to ensuring that members of traditionally marginalized groups, from a broad range of communities, feel empowered to apply for positions within the organization. We encourage qualified applicants to consider work and volunteer opportunities with Friends of Ruby as we recognize that a diverse work force and volunteer base are critical to accomplishing our mission. The organization is dedicated to taking proactive steps to overcome historical patterns of discrimination in our society which have created barriers of race, color, religion, sex, national origin, age, disability, language, class, sexual orientation, and gender identity or expression for some individuals and have resulted in the denial of their full participation in society.
How to Apply Interested and qualified candidates are invited to submit a resume and cover letter. The job posting will be open until filled.
We thank all candidates for their interest. We regret that only those selected for an interview will be contacted. NO PHONE CALLS PLEASE.
PLEASE NOTE: Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation (including alternate format materials, accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.