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Job Specific Information:
Should this temporary vacancy be filled by a regular full-time employee, seniority and benefits will continue in the normal manner and the regular employee will continue to maintain normal, full-time status for the duration of the appointment.
If it becomes known that the position is permanent, it will be reposted and filled in the normal fashion.
:
The Corporation of the City of Thunder Bay
has a rewarding opportunity for a
IT Client Services - Help Desk Analyst!
(Up to 2 months Temporary Full-Time)
Work Location: Thunder Bay (Onsite)
Level: Entry Level
Thunder Bay is the largest community on Lake Superior. With a census metropolitan area population of 123,258 (Census 2021), it is the most populous municipality in Northwestern Ontario. Deeply rooted with European and Indigenous cultures, Thunder Bay is the sixth most culturally diverse community of its size in North America. The community values a high quality of life and promotes a clean, green, beautiful and healthy community that provides economic opportunity, respects diversity and provides affordable and safe neighborhoods that are accessible to all.
Thunder Bay is a vibrant city and is the region's commercial, administrative, and medical hub. From trees to transportation to the new frontier for research, health and life sciences, the community stands for hard work and innovation. The City by the Bay is home to 38 elementary schools, three middle schools, eight secondary schools, two private schools, an adult education facility, a post-secondary college and a law school.
As a four-season outdoor paradise, Thunder Bay is the sunniest city in eastern Canada with an average of 2121 hours of bright sunshine each year. It is also one of the most dynamic "Cultural Capitals of Canada". Residents and visitors of Thunder Bay enjoy the harmony of a city rich in wide-open green spaces, parks and wilderness - and a major centre for visual and performing arts, and culture.
If you truly enjoy the advantages of work life balance that a smaller city provides in a large organizational setting, then come join us and if you already live here, we can't wait for you to join our team!
The Opportunity
Reporting to the Manager, you will be responsible for providing client support relating to Corporate information systems. Your key responsibilities will include ownership of client queries regarding Corporate-supported software and computing platforms, continual professional and courteous communication, Corporate backups, standard software installations, asset management, and Corporate IT training.
Ideal Candidate
The ideal candidate will have the following:
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