Job Description

:
A downtown client of Robert Half is seeking a skilled and proactive IT Analyst to join their team. The ideal candidate will have experience in IT support, networks, printers, servers, and VMware. You will play a key role in ensuring the smooth operation of our IT infrastructure by providing technical support, troubleshooting issues, and maintaining system performance.
Key Responsibilities:

• Provide IT support to end-users by troubleshooting hardware, software, and network issues.
• Manage and maintain IT infrastructure, including servers, network devices, and printers.
• Configure, monitor, and optimize network performance to ensure minimal downtime.
• Maintain and support VMware environments, including virtual machines and associated infrastructure.
• Install, configure, and update software and hardware as needed.
• Assist in IT security implementations and ensure compliance with best practices.
• Document IT procedures, troubleshooting steps, and system configurations.
• Collaborate with vendors and service providers for IT-related procurements and support.
• Perform system backups and recovery operations.
• Stay updated with industry trends and emerging technologies to enhance IT operations.

Requirements:
Required Qualifications & Skills:

• 5+ years experience in IT administration, troubleshooting, and system administration.
• Hands-on experience with networks, including LAN/WAN, switches, routers, and firewalls.
• Proficiency in managing and troubleshooting printers and server environments.
• Experience with VMware, including virtualization setup, management, and troubleshooting.
• Familiarity with IT security principles and best practices.
• Strong problem-solving and communication skills.
• Ability to work independently and as part of a team in a fast-paced environment.
• Certifications such as CompTIA Network+, Microsoft Certified Solutions Associate (MCSA), or VMware Certified Professional (VCP) are a plus.

Skills Required