Job Description

With more than $3 billion in home improvement loans issued to over 500,000 Canadians, Simply Group ( ) provides consumers with industry leading, high-efficiency, home comfort equipment and financing solutions, to modernize their residential properties. Simply Group knows that its people are its greatest asset and is proud to be Great Place to Work-Certified since 2016, including Best WorkplacesTM for Women in 2021. Being Great Place to Work\xc2\xaecertified creates a sense of unity within our team. We are proud to showcase this badge of honour because it reflects the contributions made by our employees to create a world-class community and culture. At Simply Group, our goal is to maintain an inclusive work environment and workplace culture as we believe it is truly the foundation of our success. Our goal is to always stay driven, passionate, confident, trustworthy, grateful, and respectful, as delivering top-notch customer service and maintaining a positive work ethic is extremely important to our team. Our lines of business are smashing the status quo and raising the bar in consumer lending. We take an innovative look at the whole picture to offer innovative, comprehensive solutions that break down barriers and improve the lives of our customers and our dealers.

Hello Applicants!

This is an IT role and we are looking for candidates who specifically have experience with XML as the main skill along with SQL. If this is you, send us your resume highlighting your skills!

Job Summary

We\xe2\x80\x99re looking for a Business Systems Analyst and Administrator to join our Information Technology team. As a BSA and Administrator, you will monitor business systems, identify/analyze system needs for the business and provide calculated recommendations to improve enterprise-wide applications.

As a BSA and Administrator you will also use your collaborative and relationship building skills to better understand business and client needs in order to provide recommendations to improve the current operations and procedures. Additionally, you will work closely with the business and internal stakeholders to gather information and synthesize findings into business/functional requirements.

Responsibilities and Accountabilities

• Respond to support requests and issues from users.
• Inform the user of the status of the request on a regular basis, and when a solution has been identified.
• Understand the business area and user requirements - Study and understand the existing programs.
• Lead and facilitate meetings with the appropriate subject matter experts.
• Gather and conduct analysis of the business requirements.
• Understand current state infrastructure, business flows and perform in-depth analysis to develop future state process flow.
• Document workflows and business logic related to data for consumption by end-users.
• Create and complete test cases/ test scripts.
• Work with the development team to minimize post-production defects identifying defects as early as possible in the build & test stages of the release cycle.
• Conduct problem analysis and root cause investigation.
• Provide support across the full software development lifecycle (analysis, design, estimation, planning, development, unit test, user test, coordination, release and pre/post implementation support).
• Provide input during development and implementation phases, including formulation and definition of systems scope, objectives and necessary system enhancements for complex, high-impact projects.
• Identify and communicate risks and impacts and propose risk mitigation options, considering business implications of the application of technology to the current business environment.
• Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
• Evaluate new IT developments and evolving business requirements and recommend appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems and industry standards.
• Assigned to work on varying project assignments & tasks.

Qualifications and Experience Requirements

• Associate or Bachelor\xe2\x80\x99s degree in a related or comparable field
• A minimum of 3 years of experience working in the financial/banking industry
• A minimum of 3 years of experience managing operations, enhancements and maintenance of financial loan portfolio systems
• A minimum of 3 years of Business or Quality Assurance Analysis experience or equivalent related work experience
• Previous experience including administration, enhancement and implementation life cycles for loan managements system
• Previous experience in a Product Manager role delivering product roadmap and providing management of planning and prioritization activities

Knowledge, Skills, and Abilities

• Must have experience with XML as a main skill along with SQL
• High Proficiency in Excel
• Ability to trace between product requirements, delivered code and test case verification. Actively investigate, report and track product failures to resolution
• Proven ability to assess, prioritize and manage all aspects of development and enhancement cycles ensuring adherence to established timelines
• Developed judgment and problem solving skills, proficient in analyzing information to formulate recommendations for resolution. Adept at decision making.
• Advanced writing skills sufficient to prepare written materials involving detailed descriptions and explanations to effectively communicate information to stakeholders
• Ability to manage multiple competing priorities of varying complexity according to established plans through effective organization and communication
• Strong analytical skills with attention to details
• Strong understanding of business processes (Finance, Customer Relationship Management (CRM), Risk Management)

All candidates will be considered, however only qualified candidates will be contacted. Simply Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Simply Group is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our HR Team will work with applicants requesting accommodations at any stage of the hiring process.

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