Job Description

IT Account Executive - Managed IT & Apple Solutions

Location: Hybrid, Remote or On-site -

Lethbridge/Calgary area & Edmonton positions available!

Type: Full-time

About the Role

As an IT Account Executive, you will help businesses modernize their technology by selling managed IT services and Apple enterprise solutions. You will build long-term client relationships, identify needs, and provide solutions that improve productivity, security, and user experience.

You'll work closely with our technical and Apple-certified teams to scope, price, and deliver IT projects that fit each client's goals. This role is ideal for someone who understands both MSP and cloud environments and Apple's enterprise ecosystem and can bridge technical and business conversations with confidence.

Key Responsibilities

Build and maintain strong, long-term client relationships Prospect and qualify new leads through email, calls, LinkedIn, and local business outreach Conduct discovery meetings to understand client goals, challenges, and budgets Develop proposals for Managed IT, Apple Enterprise, VoIP, and cloud solutions Present options that integrate Microsoft 365, Azure, networking, wireless, and security technologies Collaborate with technical engineers to scope and price solutions that meet client requirements Manage a healthy sales pipeline and deliver accurate monthly and quarterly forecasts Negotiate pricing, contracts, and terms with customers and vendors Conduct Quarterly Business Reviews (QBRs) and Technical Business Reviews (TBRs), structured client meetings every three months to review service performance, technology roadmaps, and future improvements Maintain complete and accurate CRM records (HubSpot, ConnectWise, or Keap) Stay current with Apple, Microsoft, and cybersecurity trends and partner programs

Qualifications

2-5 years of B2B sales experience in IT services, MSP, or technology reseller environments Ability to use a solution-selling approach to recognize opportunities, gather requirements, and recommend appropriate products and services Cybersecurity knowledge and direct experience with VoIP systems, Office 365, Azure, and wireless technologies Familiarity with The Keap platform and CRM systems such as HubSpot or ConnectWise Strong understanding of Apple Enterprise environments, including Apple Business Manager, MDM (JAMF, Intune), and device lifecycle management Background in IT Managed Services and Professional Services Infrastructure integration Excellent communication, presentation, and negotiation skills Highly organized, goal-driven, and able to manage multiple accounts and projects simultaneously Valid driver's license and ability to travel to client sites

Education and Experience

Bachelor's degree in Sales, Marketing, Business, or a related discipline Equivalent relevant experience may be considered in lieu of formal education Apple experience will be given priority

Preferred Skills

Experience with Apple Authorized Reseller programs or Apple for Business solutions Familiarity with AppleCare for Enterprise, DEP MSP sales experience, including recurring service agreements and project-based engagements Knowledge of ConnectWise, Datto, or Kaseya platforms Strong understanding of recurring revenue models and pipeline forecasting

Benefits

Business casual dress Company events Dental care Extended health care Life insurance Mileage reimbursement On-site parking Paid time off

Work Setup

Hybrid, remote, or on-site (depending on location) Standard business hours with flexibility for client meetings

Application question(s):

Do you currently reside in Red Deer, and are able to commute to the office a minimum of 1 day per week? Do you have a minimum of 5 years experience in a similar IT sales role? Are you a self starter who is able to travel to client sites in and around Alberta?
Job Types: Full-time, Permanent

Pay: $50,000.00-$55,000.00 per year

Benefits:

Company events Dental care Extended health care Flexible schedule On-site parking Paid time off Work from home
Work Location: Hybrid remote in Red Deer, AB T4P 1X6