The Opportunity: The IS Analyst, Service Desk is responsible for providing effective IS support to internal clients and maintaining excellent customer service levels through the timely resolution, referral and follow-up of user reported problems, requests, and inquiries. We are a dynamic environment that works with various forms of networking and computing technology. The role will not only encompass support of day-to-day operations but project work as well. If you are chosen as our new analyst, you will work not only on ServiceDesk but also to support our Network and plant systems that utilize virtualized compute environments.
Snapshot of a Day-in-the-Life:
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