Helix is a full-service information technology company offering expertise in structured cabling, Managed IT services, hosting and consulting services, design, supply and installation services for networking support, IPT/Telephony, camera and surveillance systems and audio/visual systems. Helix has offices across Canada, with technical teams deployed in remote locations throughout the north.
With offices across Canada, we are uniquely positioned to support national systems as well as local businesses in the areas we serve.
:
We are seeking a technically skilled and self-motivated I&R Field Technician. This is a full- time position that requires ability/flexibility to workdays, evening, and weekends as well as on-call, if required. Excellent attention to detail and good communication skills are required.
Roles and Responsibilities:
Provides great customer service, meeting, and exceeding customer expectations.
Preform successful residential and business installations, connections, service additions, and disconnections.
Pulling cables, cable terminations, installing equipment, and components setup
Troubleshooting and repair Fiber/Copper cables - both OSP and ISW
Operate hand tools, power tools and equipment in a safe and responsible manner
Ensure all equipment setup is professional, tidy, and testing connections
Drive to and from locations in north/central AB
Work closely with other departments within the company and work independently.
Preform various administrative tasks
Requirements:
A background in Installation and Repair of telecommunication services
Experience running cables and drilling into various building structures
Experience in troubleshooting and repair Fiber/Copper cables - both OSP and ISW
Strong understanding of telecom equipment and network setups and problem-solving skills
Proficient in the use of tools including light meters, drills, cleavers, fish tape, shovels, and other equipment essential for fieldwork and installations
Knowledge of business analysis, continuous improvement, and team management
Ability to work with corporate executives and support staff
Enjoys working in a team-oriented, collaborative environment
Positive attitude and customer focused approach
Lift 50lbs without assistance
Use a ladder
Work outside in all conditions
Strong communication skills, both written and oral
Post-secondary
Valid Driver's License with a clean Driver's Abstract
Clean Criminal Background check
Priority is given to applicants who have or will use their own service vehicle and tools (Compensation for vehicle available), both hourly and piece rate options available
Salary range - to be negotiated
Job Type: Full-time
Additional pay:
Overtime pay
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
Vision care
Schedule:
8 hour shift
Overtime
Weekends as needed
Job Type: Full-time
Pay: $25.00-$35.00 per hour
Benefits:
Dental care
Extended health care
Life insurance
Work Location: In person
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