Job Description

Connect it Networks and Cxc5x8cV Communications bring people and opportunities together. Driven by a desire to increase employee productivity and technological efficiency, we are making business communications more accessible than ever.
Knowledge, experience, and quality are at the forefront of everything we do. With these guiding principles and a strong focus on personalized client support, we have become one of the most respected communications provider in the industry.
For over 20 years, Connect it Networks and Cxc5x8cV Communications have been developing on-premises communications services to meet the demands of our clients' most challenging requirements. These fully-customized solutions - unified communications and collaboration, SIP trunking, fiber optic connectivity, business Wi-Fi, networking and senior living solutions - have a proven record and are trusted by businesses throughout Canada.
Role Summary
Primary responsibilities will be to provide implementation, maintenance and support to an IPTV service delivered to residential and commercial customers.
This position requires the following diversity of functions to be performed as needed: monitoring, supporting, designing, staging, installation, troubleshooting and resolving. Support will entail Level 2 escalation during and outside of normal business hours.
The position will require travel to customer locations and datacenter facilities.
Required Qualifications and Competencies

• Experience in Applied Science, Engineering, Telecommunications or a related fieldCisco Certified Network Associate (CCNA) certification, Juniper Networks Certified Internet Associate (JNCIA) OR other vendor equivalent, OR relevant experienceKnowledge of telecommunications fundamentalsExperience with video and video distribution, IP CCTV accepted
• Understanding of network technologies (DNS, DHCP, TCP/IP, Firewalls, Switches) and protocols (IPv4/IPv6, IGMP, PIM, HTTP)Ability to provide technical and operational guidance to the IP and IT teams
• Ethernet networking, both electrical and optical
• Problem-solving under critical situations
• Excellent written and oral communication in English and French

Preferred Qualifications and Competencies

• Knowledge of audio and video CODECs, containers and formats
• Experience with server management and OS administration
• Experience with IRDs, Encoders/decoders, Transcoders, Origin servers, Packagers, Streamers, Middleware, DRM/CAS
• Knowledge of unicast and multicast video traffic
• Experience with streaming of packetized video, MPEG TS, UDP multicast, SPTS/MPTS
• Capability to perform essential technical activities without direct supervision Experience with larger enterprise IP networks and related networking equipmentPositive service-oriented attitudeAbility to be self-reliant

We Offer

• Competitive salary;
• Laptop and mobile device;
• Group insurance Plan;
• VRSP Plan.

Requirements

• Essential - Bilingual French / English
• Essential - Experience with video encoders, decoders and transcoders

Knowledge and abilities

• Essential - Excellent written and oral communication in English and French
• Essential - Knowledge of audio and video CODECs, containers and formats
• Essential - Experience with IRDs, Encoders/decoders, Transcoders, Origin servers, Packagers, Streamers, Middleware, DRM/CAS
• Essential - Knowledge of unicast and multicast video traffic
• Essential - Experience with streaming of packetized video, MPEG TS, UDP multicast, SPTS/MPTS

Salary benefits : Group Insurance, Laptop, Cellular Allowance
Connect it Networks
Connect it Networks brings people and opportunities together. Driven by a desire to increase employee productivity and technological efficiency, we are making business communications more accessible than ever. Knowledge, experience, and quality...