Job Description

Company Overview

Canstar is a Canadian restoration company, owned and operated since we opened in 1985. We have 14 branches located in BC and AB. Canstar focuses on helping people after experiencing a fire, flood or other structural trauma to their home/business.


We love taking part in community events and are pleased to help our furry friends by sponsoring the BCSPCA. We pride ourselves as being the best in the restoration industry by providing excellent service, prioritizing safety, and delivering a very high level of quality work to our customers.

Position Overview:

A Project Admin Coordinator uses their accomplished communication skills to liaise with clients, property managers and adjusters. They are responsible for ensuring all required reports/documents/updates from the Project Management Team are delivered accurately and in a timely manner, and that KPI's are maintained.

Duties and Responsibilities

Maintain administrative workflow status dates & notes in PSA and XactAnalysis Enter and upload required file documents into PSA and XactAnalysis Send file documents to clients in a timely manner. Maintain/liaise communications with PM Team and clients. Liaise with Estimators on Xactimate assignments regarding cost input. Prepare final draft restoration invoices for approval by PM. Post and finalize approved invoice from PM team and issue to client. Communicate with Accounting on deductible invoicing and adjustments. Assist with monthly financial reporting requirements. Filing and file archiving Time off relief for other team members
Health and Safety

Ensure that self and others adhere to Canstar's health and safety practices and procedures. Ensure good housekeeping is kept to perform work safely and efficiently Understand safety policies and protocols. Ensure that self and others on site are wearing all required PPE, when required.

Qualifications

Education and Experience

2+ years of experience in an administrative or assistant role 1+ years of experience working with strata claims and property management groups is considered beneficial. Strong computer skills including Microsoft Office suite (Outlook, Word, Excel) and the ability to type. 40+ words per minute accurately Strong administrative and clerical skills Strong customer service skills Ability to communicate effectively in English both verbally and in writing. Ability to multitask and prioritize.

Who we are looking for:

A personable and well-organized individual with a strong administrative background is a match made in heaven for a future Canstar Project Admin Coordinator. Experience within property management groups, insurance, construction or restoration will have you off on the right foot for this position. Other important attributes of a future Canstar Project Admin Coordinator are:

Strong computer skills including Microsoft Office suite (Outlook, Word, Excel) and the ability to type 40+ words per minute accurately. Strong attention to detail and accuracy Strong customer service skills Enjoyment of a fast-paced environment that's always changing Strong administrative and organizational skills with ability to adjust and respond professionally to changing priorities and ad-hoc issues. Proven ability to multi-task, handle high volumes, and prioritize workload to meet deadlines. Ability to take initiative and problem solve as well as communicate and follow-up in a professional manner. A positive demeanour and team player, who is willing to go the extra mile.

Working Conditions:

Travel to other Canstar branches may be required periodically Monday - Friday, day-time hours 7:30 am to 4:00 pm. Must be flexible to work overtime, evenings, and weekends on occasion.

Perks of working for Canstar

Competitive compensation Extended health and dental benefits for you and your family Flexible hours and work from home opportunities Great company culture and career advancement opportunities * Industry-related Tuition Reimbursement (50% - 100% of tuition costs!)