and/or activities to achieve a goal within timelines Customer Service - Determine needs, capture relevant information, apply internal policy or regulation, and
escalate and prioritize the requests of customers to answer inquiries, fulfill transactions, or resolve issues Digital Literacy - Use technology, tools, and online resources to find, create, and communicate information
or apply new digital tools or systems to do our work, while staying safe and responsible in digital
environments Investment and Portfolio Management - Develop, implement, and monitor investment strategies to grow
assets, manage risk, and achieve financial goals, while providing informed guidance and support to clients or
stakeholders Product Knowledge - Maintain and deepen knowledge of company products, services and/or applications in
order to align features, benefits, and uses to client or stakeholder needs Regulatory Knowledge - Understand and apply relevant laws, regulations, and standards to meet legal and
ethical requirements and reduce risk for clients and the organization
KNOWLEDGE AND EXPERIENCE
1 to 3 years of experience within the securities and/or brokerage industry is an asset
Completion or enrollment of the Canadian Securities Course and the Conduct and Practices Handbook Course
to meet the qualifications necessary to be approved as an Investment Representative Intermediate knowledge of Microsoft 365 (Word, Excel and Outlook)
Knowledge of Broadridge's Dataphile and/or Salesforce is an asset
Exceptional verbal and written communication skills
Articulate, tactful and confident interacting with clients
Exceptional attention to detail and skilled at working efficiently and accurately
A team player with a proven record of building trusting and productive relationships
Suite 1100 - 250 Howe Street | Vancouver, BC V6C 3S9