Job Description

Master, for over 70 years

We've been the HVAC-R leader and one of Canada's Best Managed Companies since 2010. As the country's leading private HVAC-R distributor, we have over 1,400 active employees, operating in more than 55 branches and 3 distribution centers from British Columbia to the Atlantic provinces, as well as 30 branches in the United States.

It's good to work with us

At Master, we offer you a dynamic, stimulating and fun environment. With a firm belief in healthy, open communications, we take a hands-on approach with all our employees. Teamwork is an integral part of our values, and it's through teamwork that we achieve our greatest successes.


The internal sales representative acts as a resource person for promoting our products to customers, assessing their needs and submitting proposals that will result as often as possible in a sale.

What you will accomplish with us:

Assessing customer needs and resources and recommending appropriate goods and services Providing data for product design when goods and services must be tailored to the customer's needs Preparing specifications based on project plans/specifications and the full proposal Preparing technical drawings and data sheets for client approval Answering calls from clients and external representatives Ensuring that finished projects are complete and accurate Managing projects and working with mechanical contractors and engineers Informing customers about standards Following up with customers verbally or in writing to ensure their satisfaction Determining the best method to use to resolve issues and ensure customer satisfaction and company compliance with policies Answering customer requests, questions and complaints related to products and services

What You Bring to Our Team:

Completed secondary school diploma Training related to the sales field or in an HVAC-R field Sales training Excellent verbal and written communication Answering the phone professionally and providing excellent customer service Ability to work under pressure and work quickly Organizational and time management skills Initiative and resourcefulness Sales skills


Compensation Information:

Base Salary Range: $50,000 - $65,000 annually

Supplemental Pay Types Include: Annual bonus



The final salary will be determined based on the candidate's skills and experience, in compliance with applicable regulations.

Competitive Benefits: In addition to a rewarding career within our team, we offer

Medical and dental coverage from day one, along with short and long-term disability protection Contribution to a collective registered retirement savings plan upon starting your role. Wellness spending account An employee assistance program including psychological, financial, and legal support. Access to telemedicine from the beginning of your employment. Reimbursement of professional association membership fees. * Early vacation program.