Job Description

We are hiring an Internal Business Development Manager, Excalibur!
Reporting To:
Vice President, Residential Sales--Business Development
Full-Time/Part- Time:
Full-time
Salary Range:
$68,000 - $102,000
Posting Date:
January 6, 2026
Closing Date:
January 20, 2026
Hours of Work:
8:30 a.m. - 5:00 p.m.
Grade:
Office Location:
66.7
Vancouver
Great location! Steps away from the main public transit station
What we offer:
Highly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!
*Eligibility for benefits is dependent on the terms of employment
The Opportunity
The Internal Business Development Manager (Excalibur) is responsible for perpetuating the growth of Excalibur's portfolio, categorized as "Alternate A", by contacting, educating and servicing mortgage brokers.
How you will contribute:

• Service portfolio of new and low producing mortgage agents
• Log any significant conversations with mortgage agents
• Develop and build business relationships by making outbound calls to brokers/brokerages
• Manage/update labels database including initial set up with broker clients
• Communicate daily with Business Development Manager and underwriters
• Actively search for new brokerage firms and agents
• Develop and implement marketing initiatives through various mediums that will generate more volume
• Attend conference calls and other meetings with Senior Management to converse on volumes, trends, industry news, issues and strategies
• Work independently and with the team to achieve common objectives
• Complete special projects and duties as assigned
• Adheres to policies/procedures to ensure AML requirements are met, when applicable

The experience you need:

• Good organizational skills, including project management and the ability to undertake and complete multiple, concurrent tasks
• Competency in Microsoft Office; capacity to learn new technologies/systems
• Excellent communication skills including presentation and negotiation skills
• Deal effectively with difficult customer situations to maintain customer satisfaction and loyalty
• Ability to take initiative and work independently on projects
• Excellent customer service skills with a high aptitude for building client relationships
• Demonstrated ability to work independently and in a team environment
• Ability to demonstrate initiative, confidence and resilience in everyday situations
• Self-directed and motivated
• Work towards individual and team objectives
• University degree preferred with a focus on Sales or Business and/or equivalent work experience
• Experience working with brokers or full understanding of the mortgage broker process

Working Environment and Physical Demands Analysis:

• Office environment
• Periods of high volume with tight timelines
• Long periods of stationary position/sitting
• Prolonged periods of repetitive movement (i.e. using a keyboard and mouse)
• Long periods of time in viewing a computer screen
• Multi-tasking may include speaking to customers on a telephone call while looking up information on a computer program.

Why join First National?

• Competitive Compensation
• Comprehensive benefits program (i.e., Health Spending Account, Maternity and Parental Leave Top Up)
• Extensive training programs to set our employees up for success
• Modern office environment conducive to collaboration
• Supportive teamwork culture
• Opportunities to give back to the communities and work through events focused on a variety of charities
• Ongoing social events throughout the year

The team you'll join:
Founded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.
First National has been consistently recognized as a great place to work and we are proud that our employee engagement feedback is higher than our industry partners.
We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.
First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.
First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at should you need an accommodation at any point in the recruitment process.
#FNLOBC

Skills Required