Job Description

Intern, Communications

Reports to:

Senior Manager

Type:

Internship

Location:

Remote

Employment Type:

Full-time, Fixed-Term Internship (Spring/Summer 2026)

Duration

: Approximately 12-16 weeks (late April / early May to August)

About Castlemain

At Castlemain, we help people understand, access, and engage with class action settlements and community programs. Our work begins with claimants, ensuring they are supported with trauma-informed, culturally grounded communications and backed by expert project management and community-focused care. Whether we're delivering national noticing campaigns, providing direct claimant support, or partnering on community program building, we work with law firms, governments, Indigenous organizations, and administrators on national programs that ensure results.



Communication and community support is about more than sharing information -- it's about supporting well-being, connection, and trust. Our programs are designed to respect the dignity of community members and support the wellness of everyone involved.



With more than 200 team members across Canada, we deliver services nationally and work across complex, high-impact programs that require thoughtful, accurate, and compassionate communications.



This role sits within Castlemain's

Class Action Advisory and Communications

practice.

About the role

As an Intern, Communications, you will be engaged across all practice areas to support program execution and client delivery. This includes developing print and digital content, monitoring and reporting on traditional and social media, supporting inbox and channel management, conducting research and analysis, assisting with event logistics, and contributing to internal communications initiatives.



This role offers hands-on exposure to public affairs, class action advisory work, and corporate communications within a professional services environment. You will continue to develop your writing, research, and critical thinking skills while working closely with experienced communications professionals.



Castlemain is committed to fostering an inclusive, respectful, and supportive workplace. We expect all team members to demonstrate integrity, collaboration, accountability, and care in their work, and to contribute positively to a culture that values diverse perspectives and lived experiences.

Responsibilities will include

Drafting and editing content for a range of platforms, including internal communications, client materials, and print and digital mediums Monitoring traditional and social media and preparing summary reports with insights Supporting inbox management and communications channel coordination Conducting desktop research and preparing briefings and analysis for assigned projects Assisting with planning and logistics for events and stakeholder engagements Supporting communications planning and project delivery alongside project managers and communications leads Assisting with research and proofreading Supporting coordination of Castlemain's corporate social media channels and website Tracking and reporting on communications activities and performance Contributing to internal communications initiatives across the organization Accurately completing daily timesheets and meeting established deadlines Demonstrating initiative by identifying opportunities to support team objectives and improve processes

We're looking for someone with

Specific job / craft skills

Ability to write and edit for a range of platforms, producing high-quality first drafts Ability to conduct effective desktop research and translate inputs into insights Proficiency with Microsoft 365 and familiarity with social listening platforms Understanding of event activation and logistics Ability to track, analyze, and report on communications activities

Scale, scope, and complexity

Understanding of communications planning fundamentals Ability to support a project manager on at least one active project Demonstrated interest in the business of communications and professional services

Business development and marketing

Experience with desktop research and proofreading Interest in corporate social media coordination

Communication, collaboration, and teamwork

Strong written and verbal communication skills Collaborative approach and comfort learning through practical experience Commitment to supporting colleagues in delivering high-quality outcomes

Client care

Ability to support and maintain strong internal working relationships

Enterprise, curiosity, and problem solving

Foundational critical thinking and problem-solving abilities

Planning, organizing, and self-management

Ability to manage competing priorities and meet deadlines Strong attention to detail, including accurate time tracking

Learning and initiative

Demonstrated interest in continuous learning and skills development Willingness to take initiative and contribute beyond assigned tasks

Qualifications and experience

Qualifications (desirable)

Currently enrolled in or recently completed a program in Public Relations, Communications, Marketing, or a related field Bachelor's degree or post-graduate certificate in a related discipline

Experience

0-1 year of relevant academic, internship, or entry-level professional experience

Application process

Qualified candidates are invited to submit their resume and a brief cover letter highlighting their interest in communications and any relevant academic or professional experience.

An equitable employer

Castlemain is committed to advancing equity, diversity, and inclusion in all its forms -- a commitment that enriches our company culture, strengthens the ideas we generate, and enhances the quality of service we provide to our clients.



We encourage applications from Indigenous peoples, racialized communities, women, persons with disabilities, LGBTQ2S+ people, and others from historically marginalized groups.



Castlemain is committed to providing employment accommodations under applicable human rights and accessibility legislation. If you require accommodation during the recruitment process, please inform us -- we will work with you to meet your needs.




We may use artificial intelligence (AI) tools to support our hiring process. These tools assist our hiring team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Our goal is to offer a role you love within a workplace you're proud to contribute to each day. To learn more about who we are,

visit our career page.