The University of Ottawa\xe2\x80\x94A crossroads of cultures and ideas

The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.

We are one of Canada\xe2\x80\x99s top 10 research universities\xe2\x80\x94our professors and researchers explore new approaches to today\xe2\x80\x99s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone\'s contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!

About the Faculty of Science

Welcome to the Faculty of Science, a great place to learn, to explore, to question, to discover \xe2\x80\x94 opening your mind and pushing boundaries. It\xe2\x80\x99s an exciting time to be part of a rewarding career in life sciences, natural sciences and mathematics. You will have access to world-class facilities, including our Science, Technology, Engineering and Mathematics (STEM) Complex, our extensive Biosciences Complex and our cutting-edge Advanced Research Complex, that are the envy of many universities. We have strong links with a multitude of government and private research centres, providing countless opportunities and experiences.

We have become a true centre of excellence, earning recognition across Canada and abroad for our prowess in teaching and in our laboratories, where our researchers are addressing some of the most important and relevant scientific questions of our time. Our past is a testimonial to our passion, so will be our future. Will you be part of it?

Position Purpose

Reporting to the Manager, Undergraduate Biology Laboratories, performs a variety of technical activities to support students, teaching assistants, faculty members, and other scientific or engineering professionals, in an assigned group of specialized scientific teaching lab infrastructures. Provides general technical advice, support, and training to lab users and focuses on the set-up, maintenance, repair and troubleshooting of lab equipment. May assist with research, analysis, design, development, production, testing, and the operation of laboratory systems to the specification of the department or faculty\xe2\x80\x99s curriculum or research requirements in order to achieve the experimental objectives and ensure safe working practices. The work is performed with moderate supervision, under clear guidelines, and requires a good general knowledge of the various technologies used.

In this role, your responsibilities will include:
Technical Support: Meets with clients to identify and analyze their needs for special purpose scientific/research lab equipment and materials. Assists with the design, assembly, installation, testing, maintenance and repair of assigned laboratory equipment and materials to meet specific client needs and to ensure accurate and proper functionality. Assists in the analysis and diagnosis of the causes of lab equipment and process malfunctions and, under supervision, carries out the required repair actions in order to maintain lab functionality for clients. Carries out a limited range of other technical functions in support of research in the assigned lab.

Training: Trains, performs routine demonstrations for, and supports teaching assistants and students in the use of lab equipment and materials to improve end-user proficiency. Promotes and supervises the responsible use of all lab equipment and materials to contribute to the safety of all users and to safeguard the value of the University\xe2\x80\x99s assets.

Health and Safety: Ensures that all assigned laboratories operate in accordance with the Health and Safety rules of the University, the Occupational Health and Safety Act, WHMIS and any other applicable regulations. May be responsible for the collection, storage or disposal of hazardous materials.

Technical Advice: Provides general advice regarding the design of lab equipment to ensure the feasibility of fabrication and may provide build or fabricating consultation services when required.

Documentation: Ensures that manuals and other technical documentation is up to date for all experiments and equipment in the lab and that it is made available when necessary to clients. Maintains proper technical literature to be able to acquire knowledge on the equipment operation and to perform repairs if necessary.

What you will bring:
College diploma in natural/applied sciences or related discipline or an equivalent combination of education and experience.

Minimum 3 years of experience providing support and technical advice in a teaching/research laboratory.

Knowledge of the specialized areas of research supported by the department or Faculty.

Knowledge of laboratory tools, equipment, instruments, materials, and hazards and their safe usage.

Knowledge of Health and Safety rules, regulations and University policies and procedures related to the operation of labs and lab equipment/material.

Knowledge of computers and data acquisition procedures.

Experience in providing technical support and advice to users for lab equipment.

Experience in designing, fabricating, assembling, building, testing and repairing special purpose lab equipment.

Experience in preparing and developing scientific experiments.

Ability to read and understand texts of considerable difficulty requiring understanding of concepts, procedures, and instructions.

Analytical skills to diagnose and repair laboratory equipment and material issues.

Ability to communicate technical concepts to users.

Bilingualism - French and English (spoken and written).

Key Competencies at uOttawa:
Here are the required competencies for all of our employees at uOttawa:

Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.

Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.

Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.

Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.

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