Job Description

Requisition ID: 19374

Department: Finance and Corporate Services Dept.

Service: Information Technology Services

Branch: Applications Management Branch

Employment Type: 1 Full-time Temporary - Up to 1 year

Work Hours: 35.00 hours per week

Affiliation: CIPP

Salary Information: $80,325.70 - $97,739.46 annually (2025 rates of pay)

Location: 100 Constellation, Nepean

City: Ottawa, ON

Job Category: Information Technology

Application Close: 09/10/2025

JOB SUMMARY

The mandate of Information Technology Services is to create business value by providing innovative and strategic technology solutions for the business operations of the City of Ottawa.

You are responsible for: developing, customizing, enhancing, and/or integrating a broad range of smaller-scale (or components of larger-scale) business applications and solutions within Microsoft Dynamics 365 for an assigned client portfolio or project, in response to new or changing business requirements; maintaining Dynamics 365 applications and solutions (or their components); and providing both client and technical support for the Dynamics 365 environment.

You also: write and maintain systems documentation specific to Dynamics 365 configurations and customizations; ensure all code and solution components are properly managed by using software configuration management tools; follow the approved Project Life Cycle (PLC) as appropriate; perform tests on enhancements and new development within Dynamics 365; and train clients on the use and functionality of Dynamics 365 business applications and solutions.

EDUCATION AND EXPERIENCE

Completion of 3 year university degree or college diploma in information management, information technology, or related field.
Minimum of 3 years of progressively more responsible experience in applications development and/or integration.
Microsoft ASP .Net version 2003, 2005 Web or higher versions and .Net Framework 1.1 and higher is desirable
VB and C# .Net programming languages is desirable
Oracle RDBMS 9i and higher is desirable
Oracle Internet Developer Suite is desirable
Oracle Application Server Technologies is desirable
Oracle SOA Suite is desirable
PL/SQL for creation of procedures and packages is desirable
XML is desirable
Development using Microsoft Office Suite tools is desirable
Development using SharePoint tools is desirable
PowerBuilder version 6.5 to 8.0 is desirable
MS Access 97 and higher is desirable
ColdFusion is desirable
System Development Life Cycle is desirable
n-tier Architecture Design is desirable
Unit, regression and load testing is desirable
Test plan creation is desirable
Configuration management is desirable
Creation of technical and non-technical documentation is desirable

KNOWLEDGE

Application development best practices IT security best practices and standards relating to application development and/or integration In-depth knowledge of the current City of Ottawa development toolset Event-driven / object-oriented program design techniques Structured systems analyses and design techniques City network environment SQL Server and/or Oracle DBMS at an intermediate level System testing techniques

COMPETENCIES, SKILLS AND ABILITIES

Develop applications (or components thereof) using current development toolset Install, customize and configure COTS applications Integrate hardware and software Liaise effectively with clients, all levels of ITS staff, vendors and consultants Gather and document user requirements Organize work and meet deadlines Demonstrate effective written and oral communication skills Work independently and as a team member Use effective judgment when immediate supervision is unavailable Research and analytical skills Collaborative approach in working with others Converse effectively using both technical and general business terminology Diplomacy and tact ]Demonstrates initiative and self-motivation Work effectively under pressure Work with minimum supervision Flexible Able to meet deadlines Client-focussed

WHAT YOU NEED TO KNOW

Language Requirement: English oral, reading, writing Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Please save a copy of the job poster. Once the closing date has passed, it will no longer be available.




We wish to thank all applicants for their interest and effort in applying for this position. Only candidates selected for interviews will be contacted.



The City of Ottawa promotes the principles of diversity and inclusion and adheres to the tenets of the Canadian Human Rights Act and the Ontario Human Rights Code. We encourage applications from members of Indigenous, Black and other racialized communities, persons with disabilities, women and non-binary persons, persons of all ethnic origins, religions, sexual orientations, classes, gender identities and expressions.

Candidates are encouraged to self-identify as a member of one or more designated employment equity groups in the self-identification questionnaire.



The City of Ottawa provides accommodation to applicants during all parts of the hiring process, upon request. If contacted to proceed to the selection process, please advise us if you require any accommodation.



Accessible formats and communication supports are available upon request. Please contact the Employee Service Centre at 613-580-2424 extension 12211 or via email at esc-cse@ottawa.ca.