Job Description

Employment Type

:

SGEU Term 9 months or more

Location(s)

:

SK

Salary Range

:

$41.934 - $51.038 Hourly

Salary Supplement

:

included in hourly salary range (in-scope)

Why eHealth?

We may be biased, but eHealth Saskatchewan is the place to be right now! As the result of a province wide consolidation of IT services in the health care sector, we have seen substantial growth in our organization that is only going to increase as we aim to meet our expanded mandate and the immense need for our support. This gives our people a unique and rare opportunity to truly create, build, improve, and leave their mark on a growing organization.

We are a Treasury Board Crown Corporation that focuses on digital technologies to enable, support, and enhance high quality health services across the entire province. There is no greater job satisfaction than knowing the work you do is directly related to saving a life or bringing a new one into the world. Although we may not be front facing with patient care, we have a huge role in maintaining and improving IT systems and supporting health care providers and teams throughout Saskatchewan in delivering the best possible care to patients, citizens, and health system users. Programs range from primary care to acute care, and includes laboratories, pharmaceuticals, and diagnostics. Additional programs and services that support patient care and information include Virtual Care, MySaskHealthRecord, the Provincial Electronic Health Record, Health Registries (eligibility for health services/distribution of health cards) and vital event records.

Our vision is "Connected healthcare, accessible to everyone, everywhere" with a mission to "Collaborate to transform healthcare through the use of information and innovative technology". It is a complex environment, constantly evolving and quick to change as we live our values of excellence, integrity, teamwork, courage, resilience and collaboration.

About the Role

Reporting to the Manager, Business Intelligence Services, eHealth Saskatchewan is looking for a highly skilled Business Analyst with a team player attitude and customer focus who takes pride in knowing the work they do has a direct impact on the lives of patients, their families and our community. The type of work will vary every day, but will revolve primarily around documenting business processes and requirements, specifications including providing clarity to our health system partners on the services we provide.

In this role, the business analyst will have the exciting opportunity to gather requirements, shape process and ensure positive outcomes on data projects and initiatives serving health system partners.

Typical Daily Duties

Liaise with end users, customers, third party service providers and business partners;

Establish, facilitate, support and nurture a network of "Super users and/or SME's", who will assist in supporting eHealth applications within their local environments;

Develop and evaluate information requirements of senior management through leadership and use of business teams;

Document and assess requirements of business areas and support options development and project workplan documentation;

Provide one-on-one or small group application training;

Contribute to the ongoing development of system training materials and ensure that user documentation is maintained;

Identify opportunities where business processes can be enhanced through the implementation of technology or by other techniques;

Gather and document requirements for upgrades and enhancements;

Participate and provide expertise in projects as needed to ensure that services are smoothly transitioned into Support Services;

Participate in a project manager role for small to medium internal projects.

What we are looking for

The knowledge and skills required for this position would be attained through the completion of a post-secondary degree or diploma in Computer Science or related area of study. An IIBA Entry Certificate in Business Analysis (ECBA) with equivalent combination of experience will also be considered. In addition to educational requirements, you will also bring 3 years of experience working as a Business Analyst or similar in an integrated support environment. An equivalent combination of education and experience may be considered. Additional skills include:
Database concepts, theories and principles;

Requirements analysis and solution design principles;

Commercial software applications;

Health sector related business knowledge is required;

A strong technical background, experience with facilitation and training;

Experience in the integration of healthcare IT applications with a focus on common EHR systems, interoperability standards are an asset; and

ITIL Certification is considered an asset.

Competencies

Communication

Ability to write a variety of detailed, accurate and clear (technical) material such as user, systems and requirements documentation and procedures, project plans, letters, requests for proposals, feasibility studies, recommendations and reports, at a level appropriate to the target groups;

Excellent written skills to communicate and present options and alternatives, and bring forward recommendations to both clinical and IT professionals; and

Excellent documentation skills to produce proposals, charters, business requirements, test plans and schedules.

Leadership

Ability to facilitate a group process to successfully implement technological change and business transition within the organization.

Problem Solving

Ability to independently interpret, comprehend and apply technical instructions and concepts to successfully acquire, install, modify, configure and maintain hardware and software components and administer networks;

Ability to diagnose technical problems such as delays, malfunctions and errors in order to determine the true cause of the problem and provide a (workable/reasonable/optimal) solution in a reasonable timeframe.

Interpersonal

Ability to create an environment that recognizes, supports, respects and welcomes diversity of employees and clients;

A proven track record of excellent interpersonal skills to lead, develop, and manage extensive consultative and co-operative working relationship with program managers, senior managers, and partners responsible for planning, research, and information systems, and with other provincial agencies, jurisdictions, and/or the federal government.

Team/Independence

Ability to work independently and participate as a team member to meet the needs of clients and co-workers and to build productive, positive work relationships.

Organizational

Ability to independently prioritize and organize one's own workload to meet tight deadlines and successfully complete projects in a changing environment.

Analytical

Ability to gather, understand and synthesize specialized information in a way that can be applied to meet the needs of the organization and within given constraints;

Ability to identify, explore and evaluate options on data, processes and methodologies, information technology and potential systems design to make feasible recommendations.

Technical

Ability to design new or adapt existing systems/applications taking into account design alternatives, business requirements, and cost, resource and time constraints;

Convert business requirements into technical specifications to implement solutions, tools, and business processes;

Ability to create and or modify a sequence of computer instructions in order to compile, link, build and test computer executables that meet design requirements within established guidelines;

A proven track record to quickly and adeptly acquire knowledge of information technology architectures including: integration and application software, interoperability standards, database, subsystem components and software.


If you are looking for an opportunity to challenge yourself and showcase your abilities, we would love to hear from you!

Grade: SIT10

Anticipated Start Date: April 2025

Location: Saskatchewan (On-site)

We are committed to workplace diversity.

Number of Openings

:

1

Closing Date

: Mar 27, 2025, 12:59:00 AMContact Us

recruitment@eHealthSask.ca