Job Description

•This posting is for internal applicant ONLY•




Why join CMHA Peel Dufferin?


Support your community. Advance your career. Fulfill your purpose.





Joining the Canadian Mental Health Association - Peel Dufferin Branch means you'll be part of something meaningful. For starters, we're honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we're committed to increasing awareness and addressing the stigma surrounding mental health. That's why we've made it a priority to create a diverse organization that represents the communities we serve - and the people we help.




What We Offer



As a community-based agency, we're dedicated to the mental, physical, and social health of everyone - including our team members. That's why we're proud to offer a total rewards package that helps our team members balance their professional and home life. You'll also be empowered to keep learning new skills and reaching your goals - from developing a career growth plan to participating in training sessions.





•In addition to competitive benefits like Employee Family Assistance Plan and optional extended health and dental benefits, we offer our team members some unique perks that really stand out:•




• 2 weeks accrued vacation + 1 flexible day each year
• Up to 18 sick days accrued per year
• HOOPP Pension Plan enrollment
• Ongoing professional development plus $250 (pro-rated) annual funding for continuing education and certifications
• $250 (pro-rated) annual allowance to invest in achieving your personal wellness goal
• Mileage reimbursement for work-related travel
• Participation in the organizational pay for performance inventive program


We are looking for a full-time contract •Intensive Housing Case Manager • to join our Outreach Services team!





As part of the Intensive Housing Program in Peel, this position will provide housing support and services to persons who are chronically or episodically homeless in Peel Regio, who have received a portable housing subsidy.






Status: 12-month contract, full-time, 37.5 hours per week, evening hours and weekends may be required.




Base Salary: $ 61,201.01 - $72,001.19 annually. (Candidate qualifications will be considered when determining the starting salary)




Location: This position is based out of our 60 West Drive, Brampton office. Due to the nature of this program, this role is on-site and/or community based.




What You Will Do:


• Support the transition of persons into housing utilizing a critical time intervention approach to housing-based street outreach.
• Conduct needs assessments, develop, and implement comprehensive care plans and ongoing monitoring
• Provide contracted case management, task-based interventions and activities of daily living related to social determinants of health.
• Provide short term community support up to 6 months and no longer than 18 months
• Support individuals with housing search, completion of housing applications, potential unit viewing, applications, financial supports, personal identification, and supporting with move in
• Utilize multidisciplinary team to build a collaborative care plan and consult with other disciplines as needed
• Manage a caseload including regular re-assessments, updating risk levels and caseload reviews.
• Participate in regular staff meetings and care planning to provide case management expertise for client care within multi-disciplinary team.
• Develop and maintain relationships with landlords to increase participants housing success and contribute to the creation of the Outreach Landlord List
• Facilitate groups, including the creation of new groups as needed and acting as a back-up facilitator
• Contact with primary care to support clients' care plan and discharge summary as required.
• Collaborate with other Case Managers to support program needs.


•This posting description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities.•




What You Need to Join Our Team:


• Post-secondary degree or diploma in a human services field.
• Minimum 2 years' experience working with vulnerable populations. Experience with case management in a community setting required.
• Required immunization(s) and/or administered vaccine(s) as per CMHA Peel Dufferin's Immunization Program Policy.
• A valid Canadian driver's license, access to a reliable vehicle and relevant insurance.
• A satisfactory Vulnerable Sector Screening (Police Check) report.
• Satisfactory references
• Current CPR/First Aid certification
• Demonstrated knowledge of serious mental illness, concurrent disorders and/or dual diagnosis is required.
• Knowledge of Critical Time Intervention (CTI) is an asset.
• Knowledge of Housing First Principals is an asset.
• Comprehensive knowledge of Recovery Principles.
• Show openness to operate from an anti-racist, anti-oppressive, 2SLGBTQ+ affirming and intersectional framework
• Learn and apply practical understanding of different elements of diversity, such as gender identity/expression, race/cultural background, religion, sexual orientation, disability, immigration and precarious status, family status, etc.
• Conduct assessments and coordinate services that are recovery-oriented based on need
• Knowledge of community services and supports in Region of Peel
• Demonstrate crisis intervention skills for both telephone and in-person situations
• Consistently demonstrate sensitivity and compassion to client and caregiver concerns
• Manage high volume and varied work assignments with accuracy and flexibility and in a timely fashion
• Demonstrate strong computer literacy in Microsoft suites, virtual platforms, client database management systems and OCAN.
• Knowledge of French, ASL (American Sign Language) or any other languages reflecting the diversity of Peel Region is an asset.


Deadline to Apply: Wednesday February 19, 2025





At the Canadian Mental Health Association - Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you'll not only assist people who are struggling, you'll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place - one person at a time.




Apply Now and EMPOWER your career!




•CMHA Peel Dufferin is an Equal Opportunity Employer. •




•We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.•




•We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.•


•CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.•




•We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.•